Executive Leader with Community Focus

Misty Vincent

Phoenix, AZ ***** 602-***-**** ********@*****.***

Executive Summary

Movivated professional with a proven record of exceeding performance goals, delivering quality work ahead of deadlines, and coaching individuals to success. Skilled in facilitating and communicating among diverse groups of people. Effective transformational leader with an ability to work independently or within a group. Education

Moreno Valley High School, Moreno Valley, California High School Diploma June 1992

AIBT, Phoenix, Arizona

AA Degree June 2002

University of Phoenix, Phoenix, Arizona

Bachelors Degree Current

Experience

3/2016- Present

Training Officer II for State of Arizona DES

Instruct students in a classroom setting on determining the eligibility of clients for programs that offer assistance to the community. Evaluate and report performance of the students to upper management. Maintain a connection with students and make myself available for further mentoring should the need arise. 08/2014- 3/2016

PSE 2 for State of Arizona DES

Evaluate applications and documents to determine the eligibility of clients for programs that offer assistance to the community. I work daily on establishing and maintaining effective working relations with individuals. I collect documentation and verify it, while using my oral and writing skills to document my decisions on eligibility. I reach out to other organizations to make collateral contacts to verify information not provided by my clients.

11/2012 - 2/2013

Head Cashier - Lowes - North Scottsdale

Supervise cashiers to make sure they took breaks, completed training, counted down the cash drawers, assisted store managers in preparing the night deposits. Instructed 1

new hires in the standard oral and written delivery of results to problem solving, and research pertaining to the completion of daily tasks. 1/2011 - 9/2012

Facilitator - Total Transit - Mesa

To facilitate complaints and payment issues between management and the drivers. I was directly responsible for the team of drivers that acted as advisors/instructors for the new driver candidates. I also helped to recruit wheelchair van drivers for the accessible vans to adhere to the policy and procedures of the East Valley Dial A Ride (also known as EVDAR) contract. Weekly I was in charge of the delivery of classroom training to adults, to learn the hardware associated with the job. Software

I am well versed in the Microsoft Office Suite products. I also use HEAplus and Aztecs daily. I am also well versed in the Google Suite products. Awards and Acknowledgments

Promotions and awards from GoDaddy Software.

Employee of the month, with Total Transit. I was promoted from driver with Discount Cab into the management position of Facilitator with the parent company.

Awarded Employee of the Month for 8/2015 with FAA DBME. National Society of Collegiate Scholars member with University of Phoenix. Special Projects

Was chosen to teach Legal Permanent Residence/40 quarters. Also worked exclusively for almost 6 months in HEA for the MA project. Assisted with the implementation and roll out for BEST training, DBME Delivery. 2

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