JOSE RAMOS
**** *. ******* *** #** Garland, Tx **040
************@*****.***
EXPERIENCE
2024
Toyota of Richardson RICHARDSON, TX
SALES
Greet customers warmly and ascertain their needs and preferences.
Conduct thorough vehicle presentations and demonstrations to showcase features and benefits.
Guide customers through the sales process, including test drives, financing options, and trade-in evaluations.
Build and maintain strong relationships with customers to ensure repeat business and referrals.
Stay up-to-date on product knowledge, industry trends, and competitive offerings.
Collaborate with team members and management to achieve sales targets and objectives.
Uphold company values and standards of professionalism at all times.
2024
REMCO DALLAS, Tx
CUSTOMER SERVICE AGENT
Schedule customer appointments.
Answered all customer calls regarding insurance accounts.
Gave insurance quotes.
Process payments, renewals, and policy changes.
2023
MOTOROLA SOLUTIONS RICHARDSON, TX
RECEIVING CLERK/PRODUCTION
Maintained receiving procedures.
Received in outbound material in SAP system.
Interacted with the buyers and distributors.
Answered emails regarding shipments being received in.
In charge of PO’s and tracking numbers.
Other duties as directed.
2022
ROSS LEWISVILLE, Tx
SALES ASSOCIATE/STOCK ROOM
Assisted on the sales floor.
Ran the register and processed returns.
Checked in and reviewed inventory.
Unloaded trailers.
Processed merchandise to be ready for the sales floor.
Helped with inventory counts.
Other duties as directed.
2018-2021
LIKEWIZE COPPELL, Tx
PRODUCTION LEAD
Responsible for setting and achieving daily production goals.
Verify system dates and items.
Ran daily reports.
Ensure proper rotation of product.
Ensuring safety guidelines are followed.
Locate lost or misplaced pallets/product.
2010-2017
ADVANCED ONLINE COPPELL, TX
INVENTORY CONTROL SUPERVISOR
Supervised 10 employees forklift drivers and order pullers.
Assigned orders.
Kept track of all orders for shipping.
Inspected orders for correct inventory.
Logged in all incoming inventory.
Trained order pullers.
Communicated with customer on special or custom orders.
2004-2009
AMERIPLAN USA RICHARDSON, TX
CUSTOMER SERVICE SUPERVISOR
Took all incoming calls for both English and Spanish customers.
Provided detailed information regarding customers’ accounts.
Resolved customer account disputes.
Verified customer medical plan policies.
Supervised 12 customer service representatives from both the English and Spanish team.
EDUCATION
1995
HIGH SCHOOL DIPLOMA
THOMAS JEFFERSON HIGH SCHOOL DALLAS, TEXAS
SKILLS
Bilingual fluent in both Spanish and English.
I work well with others and like to be a team player.
Fast learner.
Proficient computer skills.
Licensed forklift operator, cherry picker.
REFERENCES
Can provide references upon request.