Customer Service Oriented Retail Associate

Kayla Shields

470-***-****

************@*****.***

Objective

Friendly, Eager to learn new things, reliable, self-motivated, good with people, excellent communicator. Education

Discovery High School, Lawrenceville, GA 8/2022 to 5/2026 Business and Entrepreneurship Academy

Sam’s Club 8/2024 to 12/2025

Front End Sales Associate

• Welcoming customers into Sams and checking for certified Sams memberships

• Helping customers with returns or exchanges

• Signing customers up for membership or scan and go Dollar Tree –Store 00362 6/2024 to 8/2024

Retail Associate/Cashier

● Greeting customers and assisting them with the selection of merchandise

● Completing transactions and answering questions regarding the store and merchandise Marshall’s Department Store 11/2023 to 4/2024

Retail Associate

● Process organizational skills with different sections of the store

● Assist Customers with questions regarding merchandise and price checks

● Accurately process and prepare merchandise for the sales floor following company procedures and standards.

Burger King 3/2023 to 10/2023

Team Member

● Greeted guests with a smile while taking orders and processing payments properly

● Prepared and packaged food and drink products

● Maintained a clean area at all times

Skills

● Retail

● Customer Service

● Problem Solving

● Communication