Seasoned Retail and Security Professional

MARCEZ D. YOUNG

• Cell: 240-***-**** • Email: ******.*****@*****.*** • Location: Silver Spring, Maryland Professional Summary

Dedicated and dependable professional with experience in retail stocking, event security, customer service, warehouse support, and food service leadership. Strong ability to work efficiently in fast-paced environments while maintaining organization, professionalism, and excellent customer relations. Skilled in inventory management, conflict resolution, team collaboration, and operational support. Core Competencies

Inventory Management • Retail Stocking • Customer Service • Security Operations • Team Leadership • Conflict Resolution • Food Preparation • Warehouse Operations • Organization • Communication • Problem Solving • Computer Troubleshooting • Safety Procedures Experience

Walmart Glen Burnie, MD Stocking Clerk March 2025 – November 2025

● Maintained inventory accuracy and ensured consistent product availability across high-traffic departments

● Executed stocking operations efficiently while meeting productivity and organizational standards

● Assisted customers with product inquiries and provided professional customer support

● Organized merchandise displays to enhance store presentation and operational flow

● Collaborated with team members to support daily freight, inventory, and floor operations in a fast-paced retail environment

Elcock LLC Hyattsville, MD Bouncer & Special Events Security August 2010 – February 2025

● Monitored venue operations to maintain a safe and secure environment for guests and staff

● Verified guest identification and enforced venue policies and compliance procedures

● Applied conflict resolution and de-escalation techniques to manage high-pressure situations professionally

● Coordinated with event organizers and local law enforcement to address security concerns when necessary

● Maintained strong situational awareness while supervising large crowds and special events A&R Carpet Cleaning Hyattsville, MD Independent Contractor / Carpet Technician August 2002 – March 2023

● Delivered professional carpet cleaning and maintenance services for residential and commercial clients

● Operated specialized cleaning equipment and maintained tools to ensure optimal performance

● Provided detailed service estimates and maintained strong customer relationships through effective communication

● Coordinated transportation and handling of materials, equipment, and supplies safely and efficiently

● Conducted routine inspections and preventative maintenance to support operational reliability

● Utilized route planning and scheduling strategies to improve efficiency and reduce travel time Trinity Bar & Grill Hyattsville, MD Sous Chef April 2016 – July 2023

● Supported executive leadership in overseeing daily kitchen operations and staff performance

● Supervised food preparation processes to ensure consistency, quality, and compliance with sanitation standards

● Assisted in training and mentoring kitchen staff to improve operational efficiency and teamwork

● Managed inventory control, supply ordering, and kitchen organization to maintain smooth operations

● Collaborated with front-of-house personnel to deliver high-quality dining experiences and timely service

● Ensured compliance with food safety regulations and maintained a clean, organized kitchen environment

Education

TESST College Beltsville, MD Networking Information Technology

2005 – 2007

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