Customer-Focused Front Desk & Guest Services Professional
Resume:
Arielle L. Mitchell
***************@*****.***
Skills
● Strong Work Ethic
● Integrity & Honesty
● Excellent Communication Skills
● Dependable & Reliable
● Expertise in providing exceptional service by adapting anticipating and addressing guest needs
● Resolving guest conflicts with professionalism & diplomacy Experience
Web Designer & Social Media Manager
K&C Media — 2019 - 2022
● Developed content and managed social media platforms for different small companies
● Created and curated websites for new and developed companies tailored to the needs and wants of the owner, driving traffic to the site
Office Assistant
Camp War Eagle — May 2023 - June 2023
● Assisted with administrative tasks, organized events, and maintained records Resident Assistant
Arkansas Tech Resident Assistant — July 2023 - December 2023
● Provided peer support and fostered a positive living environment for residents
● Managed conflicts and enforced university policies to maintain a safe and inclusive community
Guest Representative
Mid America Science Museum — Jan. 2024 - May 2024
● Ensured positive visitor experiences by providing detailed information and addressing inquiries
● Resolved visitor concerns promptly, maintaining high satisfaction levels Front Desk Representative
Arlington Resort Hotel & Spa — May 2024 - July 2025
● Manage front desk operations, handle guest check-ins and check-outs
● Resolve guest issues and requests efficiently, ensuring a seamless experience Server
The Waters - Rooftop Bar & Grill — March 2025 - July 2025
● Greeted and seated guests promptly while providing menus and ensuring a welcoming dining experience
● Maintained and restocked server stations to support efficient front-of-house operations
● Attended to guest needs with attentiveness and professionalism, ensuring high levels of customer satisfaction
● Managed assigned section, balancing multiple tables while delivering timely and accurate service
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