Administrative Records & Enrollment Specialist

Brittany Gaut

Yakima, WA ***** ********.****@*****.*** +1-509-***-****

Professional Summary

Highly organized and detail-oriented administrative professional with a proven record in student records management, enrollment processing, and front-office operations. Skilled at maintaining accurate records, tracking attendance, and providing excellent service to students, families, and staff. Recognized for improving efficiency, accuracy, and communication in high-volume administrative environments.

Core Competencies

Student Records & Attendance Management

Application & Enrollment Processing

Transcript & Academic Documentation

Front Desk Operations & Customer Service

Data Entry & Office Administration

Microsoft Office Suite (Word, Excel, Outlook)

Event Coordination & Scheduling

Compliance & Confidential Record Handling

Professional Experience

Application Processor – Admissions Office

Pacific Northwest University, Yakima, WA Nov 2024 – Present

Processed over 150 student applications per month, ensuring accuracy and timely enrollment verification.

Managed transcript requests and monitored academic standing, reducing errors by 20% through meticulous record-keeping.

Communicated with students and university offices regarding missing documentation, improving response rates by 30%.

Supported admissions team with data entry, document organization, and administrative coordination to enhance workflow efficiency.

Street Outreach Worker

Yakima Neighborhood Health Services – Yakima, WA Jan 2023 – Nov 2024

Assisted 100+ individuals in accessing housing, medical, and social services, maintaining detailed case records.

Developed organized systems for tracking client engagement and outcomes, improving reporting accuracy.

Case Manager

Comprehensive Healthcare – Yakima, WA 2023 – Present

Managed client records and coordinated mental health services, facilitating measurable progress in client outcomes.

Delivered educational sessions on coping skills and symptom management to 20+ clients weekly.

Legal Clerk

Evergreen Financial Services – Yakima, WA Dec 2015 – Mar 2020

Maintained sensitive legal and financial records with 100% compliance to state regulations.

Prepared legal documents and correspondence, streamlining office operations and reducing backlog by 15%.

Customer Service Representative

Steve Hahn BDC – Yakima, WA Oct 2014 – Dec 2015

Handled customer accounts, applications, and inquiries with a 98% accuracy rate.

Processed documentation and communicated effectively with management to resolve issues promptly.

Education

Diploma – Eisenhower High School, Yakima, WA 2010

Technical Skills

Microsoft Word, Excel, Outlook

Typing: 40 WPM 10-Key Data Entry

Student Records & Attendance Tracking

Case Management & Client Support

Reference on request

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