Receptionist and Administrative Support Specialist
Resume:
Raquel Jimenes
San Bernardino, CA 92411
Cell: 562-***-****
*********@*****.***
Objective
To obtain a position as a Receptionist/ Office Clerk Education
Bell Gardens High School
High School Diploma
06/2003
Work Experience
Hero Practice Services, 07/2025 - 02/2026
Bilingual Customer Service Coordinator
Remote Job/WFH
San Bernardino, CA
● Answered high volume phone calls using Dial Pad
● Scheduled Dental, Orthodontics and Vision appointments for kids using ECW, Dolphin and Revolution softwares
● Verified Medical and private Insurances for patients
● Entered patients information taken over the phone
● Collected credit card payments
Tag Time, 11/2011-12/2018
Receptionist/ Shipping and receiving Manager
Vernon, CA
● Answered high volume phone calls, greeted and directed customers
● Filing, faxing, copying, taking and inputting orders in the computer systems
● Inventory of office supplies and shipping of clothing accessories and all other items as needed
● Processed and collected payments
● Processed monthly reports
● Worked with FED EX, UPS, DHL for shipping and receiving purposes
● Worked with customs for inventory coming into the warehouse Teaze Clothing, 12/2010-10/2011
Office Assistant
Los Angeles, CA
● Answered incoming phone calls
● Worked with contractors
● Printing and organizing of clothing labels
● Inventory of clothing items
● Create orders for invoices
● Scheduling of pickup orders with UPS and FedEx
A-L Financial, 04/2009-04/2010
Receptionist/ Cashier
Long Beach, CA
● Answering of multiple phone lines and customer service
● Filing customer files, faxing, copying, and all other office duties
● Processing payments from customers
● Inventory and ordering of office supplies
Carbon Supply, 07/2007-05/2008
Office Manager
Bell Gardens, CA
● Answered multiple phone lines, faxing, filing, copying and customer service with clients
● Accounting, and book keeping
● Invoicing bank statements
● Inventory of carbon supply
● Making customer and client appointments
National Retail Transportation, 10/2005-10/2006
Receptionist
Compton, CA
● Answered high volume phone calls
● Customer Service as needed
● Scheduled appointments for trucking companies bringing in inventory
● Copying, filing, faxing, and all other office duties Blue Collar Inc, 01/2005-10/2005
Receptionist
Huntington Park, CA
● Answered multiple phone lines
● Inputting application information for clients into the computer systems
● Distribution and processing of checks
● Word with clients to higher personnel for their companies Walmart, 10/2003-11/2004
Cashier/Merchandise Clerk
Santa Fe Springs, CA
● Cashiering, customer service in layaway department
● Ordering and stocking of all items as needed
● Re organizing of displayed sale items
Qualifications
● Bilingual - English/Spanish
● Typing Speed of 40 WPM
● 11 years of customer service, secretarial and receptionist work experience
● Ability to work efficiently in a fast pace environment
● Reliable, dependable, hardworking, people person
● Quick learner and can multi task
● Team player
● Experience with Microsoft Word, Microsoft Excel, Spreadsheet, and Microsoft Works References
Karina Mendoza
Curriculum Materials Clerk
Chris Gonzalez
Shipping/Receiving Manager
Alejandra Orozco
Office Manager
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