Skilled Clerk and Data Entry Professional
Resume:
Jimmicia Carson
Restaurant / Home Care
Dallas, TX 75287
*******@*****.***
Professional Summary
Collaborative leader dedicated to fostering engagement and cultivating an empowering work culture through strong partnerships with coworkers. Specialized in Home Care, with proven strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced environments.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Jimmy John's Sandwiches-Dallas, TX
November 2023 to May 2025
• Proficiency in customer service, ensuring guest satisfaction, and maintaining cleanliness.
• Managed operations, food handling, fine dining, cash handling, shift change. Front of House Manager
Jake's Burgers & Beers-Grand Prairie, TX
March 2023 to November 2023
• Resolved guest’s complaints while maintaining a positive customer environment.
• Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
• Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
• Addressed guest concerns and resolved all issues to guests' satisfaction.
• Performed cash handling activities and secured nightly bank deposits. Manager
Blue Goose Cantina
June 2021 to March 2023
• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Managed over 20+ employees.
Bartender
Buffalo Wild Wings-Dallas, TX
April 2020 to June 2021
• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Trained over 20+ employees.
Home Caregiver
Home Care Book-Dallas, TX
April 2016 to November 2023
• Assisting with bathing, grooming, and dressing, ensuring the comfort and well-being of the individual.
• Preparing basic meals, focusing on nutrition and dietary needs.
• Perform light housekeeping tasks such as laundry, cleaning, and tidying up. Run errands for grocery shopping, picking up prescriptions, and taking clients to appointments Server/Key Manager
Snuffers-Dallas, TX
May 2015 to March 2020
• Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
• Counted registers and cleaned and secured shops at end of shift.
• Developed professional relationships to improve retention of key customers.
• Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
Manager
Buttons-Addison Restaurant-Addison, TX
March 2013 to May 2015
• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees maximize team agility and performance. Education
Communications
Prairie View A & M University - Prairie View, TX
April 1996 to April 1996
High School Diploma Kimball High School - Dallas, TX May 1992 to May 1992
Skills
Advertising Techniques
Home Care (Caregiver)
Quality Standards
Financial Statements
Business Planning
Time Management
Eager to learn
Strategic planning
Staff Management
Policies and procedures
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