Breanna Mansfield
Shasta Lake, CA ***** 530-***-**** *******************@*****.***
PROFESSIONAL SUMMARY
Administrative and front desk supervisor with growing management responsibility in a high-traffic fitness environment. Experienced in member service, account maintenance, insurance-based membership processing, and billing support, with a track record of accurate documentation, discretion with sensitive information, and steady execution under pressure.
KEY STRENGTHS
Front desk operations • Member experience • Billing support & past-due follow-up • Membership renewals & account maintenance • Insurance membership processing • Issue resolution & de-escalation • Confidential records handling • Process improvement
PROFESSIONAL EXPERIENCE
Everyday Fitness — Administrative Assistant / Front Desk Supervisor Present Redding, CA
• Lead daily front desk operations; serve as first point of contact for members, guests, and prospective clients.
• Support membership lifecycle: renewals, updates, account accuracy, and ongoing member communication.
• Assist billing workflows including past-due outreach and account issue resolution with professionalism and tact.
• Process insurance-based memberships by verifying information, ensuring documentation accuracy, and maintaining compliant records.
Sentimental Four — In-Home Care Provider Aug 2024 – Present Redding, CA
• Provide consistent one-on-one care for a disabled child while maintaining a calm, professional environment.
• Maintain detailed daily documentation and progress notes to support continuity of care. Arcadia Homecare and Staffing — Home Health Aide Apr 2020 – Jun 2024 Redding, CA
• Supported clients with activities of daily living in alignment with care plans and safety standards.
• Maintained accurate documentation and communicated updates to supervisors and families as needed. JCPenney — Sales Associate Aug 2019 – Mar 2020
Redding, CA
• Processed transactions and returns accurately; supported daily operations in a fast-paced retail setting.
• Delivered consistent customer service and maintained organized work areas.