QA engineer, QA analyst, Lead QA

Himabindu Kornepati

Senior Quality Analyst

Senior Quality Assurance Engineer with 13+ years of experience across Mortgage, Insurance, Financial Services, Healthcare, Retail, and Pharmacy domains, delivering high-quality, scalable applications.

Expertise in manual and automation testing for web, mobile, and client-server applications, with a strong focus on end-to-end quality engineering.

Proficient in analyzing BRD/FRD documents and translating business requirements into detailed test strategies, test plans, test cases, and acceptance criteria.

Strong experience in backend/data validation using SQL (Oracle, SQL Server), ensuring data integrity across complex, data-driven systems.

Hands-on expertise in API testing using Postman and SoapUI, validating REST/SOAP services, integrations, and business workflows.

Experienced in performance and load testing using JMeter, ensuring system scalability, stability, and reliability under high traffic conditions.

Extensive background in ETL testing, including test data creation, validation of Informatica mappings, and end-to-end data pipeline verification.

Proven track record in Agile/Scrum environments, collaborating with cross-functional teams and managing test cycles, defect triage, and release readiness.

Skilled in test management and defect tracking tools including HP Quality Center (ALM), JIRA, Test Director, and Bugzilla.

Hands-on experience with automation frameworks and tools such as Selenium WebDriver (Java/TestNG), Playwright, Nightwatch (Node.js), and Appium for web and mobile testing.

Experienced in event-driven and cloud-based testing using Azure DevOps, Event Hub, and modern CI/CD pipelines.

Leveraged AI tools (ChatGPT, GitHub Copilot) to accelerate test case generation, automate scripts, and enhance defect detection, improving QA productivity and efficiency.

Strong domain expertise in mortgage systems (LOS, servicing, pricing engines), Guidewire (PolicyCenter, ClaimCenter), and healthcare/pharmacy workflows, ensuring regulatory compliance and business accuracy.

Technical Skills:

Technologies

XML, XSL/XSLT, UML, Hibernate, SQL, SOA and Web Services

Project Methodologies

Agile, RUP, Scrum, Waterfall

Testing and bug tracking

Mercury Quality Center, Quick Test Pro, Test Director, Load Runner, Bugzilla, Clear Case, Clear Quest, and JIRA, Soap UI, TESTNG, RPA, KAFKA

ETL Tools

SSIS, Informatica 9.1,8.6, Abinitio, and Datastage 7.0 and 8.0, QuerySurge

Scripting Languages

VBScript, Shell Script

Databases

MS SQL, Snowflake, Mongo DB, DB2, Oracle, MySQL and Teradata

Application Servers

Web Sphere 6.1, Web Logic 6.1, Tomcat 5.x, JBoss 5.2.x

Operating System

Linux/Unix, Solaris, Windows NT/XP/server 2003

Educational Details:

Bachelor’s in Information Technology, JNTU, INDIA 2013

Certifications:

ISTQB Certification

Professional Work Experience:

Mr. Cooper, Dallas, TX, (Sr Quality Analyst)

Mar 2019– Till Date

Led end-to-end QA activities across multiple mortgage applications and brands, ensuring high-quality releases in Agile environments.

Designed and maintained scalable manual and automated test scripts, improving regression coverage and execution efficiency.

Managed and coordinated onshore and offshore QA teams, driving sprint planning, execution, and timely delivery.

Owned sprint-based release management, including test strategy, execution, defect tracking, and production deployment support.

Analyzed complex mortgage business requirements and translated them into detailed user stories and acceptance criteria aligned with regulatory standards.

Applied expertise in loan origination systems (LOS), pricing engines, and federal compliance, ensuring accuracy and regulatory adherence.

Validated end-to-end loan servicing workflows, including payments, escrow, refinancing, and buy/sell transactions.

Tested home buying applications, lender workflows, and customer-facing forms, ensuring seamless user experience and business accuracy.

Identified critical data issues such as duplicate loan numbers, improving data quality and system reliability.

Performed extensive API testing (Loan APIs, Payment APIs) to validate frontend-backend integration and business logic.

Utilized Postman to test REST APIs (GET, POST, PUT, DELETE) across multiple brands (USAA, UWM, Veterans United).

Wrote and executed complex SQL queries in SQL Server for backend validation, ensuring data integrity across environments.

Validated real-time event-driven data using Azure Event Hub, analyzing JSON payloads and ensuring system consistency.

Developed automation frameworks using Selenium WebDriver (Java, TestNG) and Nightwatch.js (Node.js) for web applications.

Performed mobile automation testing using Appium across iOS and Android devices, ensuring cross-platform compatibility.

Conducted cross-browser, functional, regression, and UI testing for web, native, and hybrid applications.

Executed performance and load testing using JMeter, validating system scalability and stability under high traffic.

Utilized Azure DevOps (VSTS) for test case management, user stories, CI/CD pipeline support, and defect tracking.

Managed code promotions and pull requests across DEV QA UAT environments, ensuring controlled deployments.

Led defect triage meetings with developers, accelerating issue resolution and improving turnaround time.

Collaborated with product managers, developers, and data teams to refine requirements and improve testability.

Played a key role in Live Chat implementation, ensuring seamless functionality across devices and successful production deployment.

Led end-to-end QA efforts for Banner implementation (Unica platform), including test planning, automation, API validation, and release execution.

Environment:

HP ALM, UFT11.5, SQL, Snowflake, Mongo DB, Clear Quest, Soap UI, Selenium, Perfecto, Jira, UNIX, MS-Excel, Teradata V2R6, Java, Oracle.

CVS Health, Dallas, TX, (Sr Quality Analyst)

Jan 2019– Mar 2019

Performed end-to-end testing of pharmacy claims adjudication and benefits processing systems, ensuring accurate claim lifecycle processing.

Designed and executed functional, regression, and integration test cases in an Agile/Scrum environment.

Validated prescription pricing, copay calculations, and eligibility rules using SQL queries and backend data validation.

Conducted API testing using Postman to verify claims processing, response accuracy, and error handling.

Tested Medicare/Medicaid workflows and member eligibility systems, ensuring compliance with HIPAA standards.

Logged and tracked defects in JIRA, collaborated with developers, and contributed to root cause analysis for production issues.

Developed Selenium WebDriver (Java) automation scripts and executed negative/edge case testing to improve system reliability.

Environment:

HP ALM, UFT11.5, SQL, Snowflake, Mongo DB, Clear Quest, Soap UI, Selenium, Jira, UNIX, MS-Excel, Java, Oracle.

Rite Concept International Inc, Dallas, TX, (Quality Analyst)

Dec 2016– Dec 2018

Developed and maintained test plans, test cases, and Requirements Traceability Matrix (RTM) to ensure full coverage of retail business requirements.

Collaborated with product owners and stakeholders to analyze requirements related to retail workflows such as pricing, promotions, inventory, and order processing, translating them into detailed test scenarios.

Participated in Agile ceremonies (sprint planning, backlog grooming, daily stand-ups), contributing to story estimation and tracking test execution via JIRA.

Conducted end-to-end, system integration, and UAT testing, ensuring seamless functionality across retail applications and successful production releases.

Led and coordinated onshore and offshore QA teams, ensuring timely delivery and maintaining high-quality standards across multiple releases.

Acted as a Subject Matter Expert (SME) during testing cycles, providing functional guidance and clarifying requirements across cross-functional teams.

Validated retail pricing logic, sales forecasting, and demand forecasting applications, ensuring data accuracy for business decision-making.

Performed API and web service testing using SoapUI, ensuring proper system integrations and data consistency across platforms.

Supported mobile application testing using Appium, Selenium, and Perfecto, ensuring cross-platform compatibility on iOS and Android devices.

Conducted cross-browser and cross-platform testing to ensure consistent user experience across web and mobile environments.

Managed defect lifecycle using HP ALM/Quality Center, facilitating defect triage meetings and prioritizing issues based on business impact.

Collaborated with developers, DBAs, and middleware teams to troubleshoot defects and resolve integration issues efficiently.

Contributed to regression testing strategy and automation initiatives, improving release efficiency and reducing defect leakage.

Provided UAT and production sign-off, validating business acceptance criteria and ensuring release readiness.

Communicated daily test progress, risks, and release status to stakeholders, ensuring transparency and alignment.

Environment:

HP ALM, UFT11.5, SQL, Clear Quest, Soap UI, Selenium, Perfecto, Jira, UNIX, MS-Excel, Teradata V2R6, Java, Oracle.

Capgemini Financial Services (Quality Analyst)

Clients: Certified Nursing Assistant, 21st Century Farmers Insurance

Sep 2015– June 2016

Developed and maintained test plans, test cases, and RTM, ensuring full coverage of healthcare and insurance business requirements.

Performed end-to-end, functional, regression, and UAT testing across healthcare systems and Guidewire-based insurance applications.

Tested Guidewire PolicyCenter for policy lifecycle processes including quotes, issuance, renewals, endorsements, and cancellations.

Validated Guidewire ClaimCenter workflows including FNOL, claim creation, adjudication, and settlement processing.

Executed rating, underwriting, and premium calculation validations, ensuring accuracy of business rules and policy configurations.

Conducted API/web services testing (SOAP/REST) using SoapUI, validating integrations between Guidewire and external systems.

Performed backend data validation using SQL, ensuring data consistency across applications and reports (Business Objects).

Designed and executed automation scripts using UFT and Selenium WebDriver, supporting regression and functional testing.

Executed cross-browser, cross-platform, and mobile testing (iOS/Android) using simulators and automation tools.

Managed defect lifecycle using HP Quality Center, collaborated with stakeholders, and supported UAT and production validation activities.

Environment:

HP Quality Center 10, UFT11.5, SQL, Perfecto, Selenium, Clear Quest, Soap UI, Business Objects, UNIX, MS-Excel, Teradata V2R6, Java, Oracle.

Capgemini Financial Services (Quality Analyst)

Clients: American International Group, Travel AIG

Feb 2014– Sep 2015

Developed and maintained test plans, test cases, and Requirements Traceability Matrix (RTM) to ensure full coverage of insurance application requirements.

Performed end-to-end, system, integration, and regression testing for applications such as Virtual Acceptance and Virtual Approval across QA and Production environments.

Tested claims processing workflows using Guidewire ClaimCenter, supporting LOBs including General Liability, Bodily Injury, and Personal Auto.

Validated backend data and database updates using SQL queries, ensuring data accuracy and integrity across systems (e.g., VAN Kiosk integration).

Executed manual test scripts and managed defect lifecycle using HP Quality Center, ensuring timely defect resolution.

Conducted web services testing (SOAP APIs) using SoapUI, validating WSDL, request/response structures, and service integrations.

Led system and regression testing phases, coordinating with cross-functional teams and ensuring application stability.

Performed mobile and cross-platform testing across iOS and Android devices using simulators (SeeTest), validating application behavior across networks (3G/4G/Wi-Fi).

Collaborated with development and business teams as a liaison for defect resolution and requirement clarification, ensuring smooth delivery.

Provided UAT and production sign-off, validating business requirements, application readiness, and post-release stability.

Environment:

HP ALM, UFT11, SQL, AirWatch, Soap UI, SeeTest, Jira, UNIX, MS-Excel, Teradata V2R6, IOS, Oracle.

Tech Mahindra (Test Engineer)

Client: Verizon

Jun 2013– Dec 2013

Participated in use case review sessions with business stakeholders to understand telecom workflows and application requirements.

Created and executed test plans, test cases, and test scenarios for functional and business requirements using HP Quality Center.

Performed manual testing across multiple modules, validating system functionality, stability, and end-user workflows.

Designed test data and validated positive and negative scenarios, ensuring comprehensive test coverage.

Managed defect tracking and reporting in HP Quality Center, monitoring test execution and communicating issues to stakeholders.

Conducted ETL testing, validating data migration and transformations between source and target systems using Informatica.

Verified data integrity using SQL queries, ensuring accuracy of backend data and Business Objects reports.

Contributed to data migration testing, including test planning and validation of batch data loads (daily/weekly/monthly).

Developed and executed automation scripts using QTP (UFT) for functional, GUI, and regression testing.

Performed mobile testing for My Verizon Mobile (MVM) application using cloud devices (Perfecto) and validated workflows using MDN across multiple devices.

Environment:

HP Quality Center 9.2, Informatica, SQL, Oracle, QTP, Clear Quest Mainframe, MS-Office, MS-Project.

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