Multifaceted Administrative Support Professional

Tab *

Brenda McCord

**********@*****.*** 843-***-****

Wilmington Island, GA

SUMMARY

Law Office Manager/Executive Assistant demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Skilled Server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience.

Attentive Restaurant Hostess monitors restaurant activity, maintaining efficient seating and dining, takes initiative to expedite service with a welcoming atmosphere, and works closely with restaurant workers to uphold quality standards of service.

Hardworking Labourer/assistant/general helper equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills; poised to contribute to team success, achieve positive results, ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

EXPERIENCE

Retail Associate

Palmetto Goodwill Bluffton, SC July 9, 2025 - present

● Trained as Cashier to utilize cash register and POS, greet customers warmly as first point of contact, check out customers while recovering the sales floor and dressingrooms, and distributing hard and softlines throughout the store.

● Trained as Textiles/Softlines Processor to hang and sort donations, price them, tag them, and then distribute them on the sales floor.

● Trained as Donation Greeter/Hardlines Processor to meet folks at the donation door, greet them, assist them with their donation, then price items accurately and distribue thent on the sales floor neatly and orderly. Assistant to Horticultural Consultant/Laborer

Papa's Cropz Consulting Selma, OR May 2024-Dec 2024

● Worked closely with management to provide effective assistance for specific aspects of business operations (including but not limited to watering, deleafing, various labor tasks, etc).

● Volunteered to help with special projects of varying degrees of complexity

● Used a variety of hand and power tools to complete tasks. Restaurant Hostess

Mr. Ed's Oyster Bar & Fish House - French Quarter (Bienville) New Orleans, LA Jan 2023-May 2023

● Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.

● Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

● Delivered unparalleled service to drive positive dining experience and repeat customer visits.

● Prepared dining room for service by cleaning, organizing tables and placing table settings. Food Runner/Prep Help

Bluffton Hidden Gem Bluffton, SC Feb 2019-Apr 2022

● Reset tables between guests, refilled condiments and wiped down surfaces.

● Completed final preparations of dishes and quickly delivered items to customers.

● Observed tables to tend to guest needs and identify customer service opportunities.

● Removed dishes and glasses from table/ or counters to take to kitchen for cleaning. Double-checked meals placed in window against customer tickets for accuracy. Server/Wait Staff

OKKO. Hilton Head Island, SC Oct 2014-Dec 2017

● Prepared salads, appetizers and garnishes to assist kitchen staff.

● Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

● Stocked server areas with supplies before, during and after shifts.

● Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.

● Promoted desserts, appetizers and specialty drinks to optimize sales.

● Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

● Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties. Operated POS terminals to input orders, split bills and calculate totals. Executive Assistant/Secretary/Office Manager

Law Office of Lewis J. Hammet, Esq Bluffton, SC Apr 2012-Oct 2016

● Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

● Inscribed dictation, edited content, and resubmitted documents in order to ensure accuracy in all correspondence and legal paperwork.

● Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

● Handled scheduling and managed timely and effective allocation of resources and calendars.

● Elevated customer satisfaction ratings by resolving client and case issues effectively.

● Wrote professional business correspondence to maintain a strong line of communications.

● Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.

Server/Waitress

Stellini Italian Restaurant Hilton Head Island, SC Feb 2013-Sep 2015

● Greeted customers, answered questions and recommended specials to increase profits. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

● Prepared salads, appetizers and garnishes to assist kitchen staff.

● Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

● Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

● Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

● Operated POS terminals to input orders, split bills and calculate totals.

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