Certified Phlebotomy Technician & Customer Service Specialist
Resume:
Emya James
Indianapolis, IN *****
********@*****.***
Professional Summary
Friendly and reliable professional with experience in customer service, restaurant work, and phlebotomy. Known for strong communication skills, teamwork, and a positive attitude in fast-paced settings. Certified Phlebotomy Technician with hands-on training and a passion for helping others. Always ready to learn, stay organized, and create experiences for customers and patients . Work Experience
Amazon Warehouse -currently working their
Server
IHOP-Indianapolis, IN
July 2025 to August 2025
My role as a server was to set a positive dining experience, take orders, communicate effectively with customers & overall just make people happy with being at the restaurant. Line Staff
Lit Pizza-Addis, LA
February 2025 to June 2025
This job was a multi tasking job, I served the food, prepped the food, cooked the food, & checked customers out.
Cashier/Customer Service
Injoi Cbd-Winnetka, CA
April 2021 to August 2022
My role was to describe the different products to customers and check them out once they decided on what they wanted, this was our family business that w owned, the business was based on medical thc, overall when a customer would ask what would help best with their stress, I would recommend our product that helps with stress .
Education
Phlebotomy (High school diploma or GED)
Phlebotomy USA-Baton Rouge, LA
May 2025 to May 2025
I got my certificate in 5 weeks taking the course, this course took lots of team work because everyone came into the class not knowing what we were doing, but when we came together and drew blood on one another we all passed getting our certification . Skills
• Phlebotomy
• Time management
• Communication skills
• Ability to motivate
• Restaurant experience
• Customer service
Certifications and Licenses
Certified Phlebotomy Technician
May 2025 to Present
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