Effective Customer Support & Sales Professional
Resume:
Resume
Christopher Frederick
**************@******.***
PROFESSIONAL SUMMARY
Motivated and personable professional with 5+ years of experience in customer service, sales
support, and virtual environments . Strong communication skills with a customer-focused mindset and a desire to grow within the business and operations field . Known for reliability, adaptability, and the ability to work efficiently in fast-paced settings.
Core Skills
● Customer Service & Client Interaction (5+ years)
● Verbal & Written Communication
● Cold Calling & Product Presentation
● Time Management & Reliability
● Microsoft Office (Word, Excel, Spreadsheets)
● Data Entry & Typing (fast and accurate)
● Research & Basic Market Support
● Team Collaboration & Employee Support
● Interpret datasheets and diagrams
EDUCATION and CERTS
● GED
Fayetteville Technical Community College-2022 to 2023
● Business & Marketing
● Computer Information Technology
● Technology Operations
PROFESSIONAL EXPERIENCE
(Independent Sales Agent) Nov 25 - Jan 26
● Met with potential clients for the presentation of home based products
● Set appointments for sales presentations
● Made follow ups on promises and executed closings Nationwide Capitol
(Seasonal) July-Oct 2025
● Answered call from automated dialer
● Supported Customer issues
● Managed sales accounts
Freedom Connect
● Cold Calling / Sales Support ] (Seasonal) February 2025 -May 2025
● Conducted outbound cold calls for timeshare marketing campaigns
● Presented and described products to potential customers
● Labeled and prepared merchandise for distribution
● Supported basic building maintenance and repair tasks Personal App developer
● Developed a SaaS for data collection, analytics, and mining
● Integrated webhooks, payment methods and configured backend operations
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