Virtual Assistant for E Commerce & Admin Support

Chezca Salaya

I am an aspiring Virtual Assistant with a background as a Sales Manager in a furniture shop and experience managing Shopee and TikTok Shop stores. I handled customer inquiries, orders, deliveries, product listings, and daily store operations while ensuring excellent customer service.

Through these experiences, I developed strong communication, organization, multitasking, and problem-solving skills. I can assist with administrative tasks, customer support, social media management, and eCommerce operations. I am eager to help businesses grow by increasing visibility, engagement, and sales.

ABOUT ME

*******@*****.***

096*-***-****

Quezon CIty

calendar & email management

Appointment scheduling

Data entry & file organization

Task management

content creation

Social media schedulling

community engagement &

moderation

EXPERTISE Answer questions about products or

services

Help solve problems or complaints

Assist with orders, payments, or

returns

Provide information and guidance

Product Listing & Optimization

Order Processing & Fulfillment

Inventory Management

Sales Monitoring & Reporting

Order Tracking & Returns Handling

VIRTUAL ASSISTANT

Virtual Assistant Japan Furnirure

June 2023-Apr.2026

EXPERIENCE

Customer Service

Email Marketing

Content Management Systems

Social Media Management

Administrative Support

Word Processing Tools

Self-Managed Business

Responsibilities:

Managed daily store operations on Shopee and TikTok Shop Uploaded products, optimized listings, and updated pricing Processed customer orders, inquiries, and returns

Coordinated shipping and inventory management

Created promotional content and handled social media marketing Monitored sales performance and customer feedback

ECommerce Store Manager / Owner

Shopee Store & TikTok Shop

Contact this candidate