Experienced Patient Care & Administrative Professional
Resume:
SHARI
TEWA
******@*****.***
Halifax, NC 17032
Online Profile
Results-driven professional with extensive experience in patient care and administrative support. Known for strong organizational skills and effective communication, consistently enhancing team collaboration and streamlining processes to improve patient outcomes and operational efficiency.
PROFESSIONAL SUMMARY
Organizational skills
Active listening
Proficient in Windows
Scheduling
Documentation accuracy
Verbal and written communication
Organizational skills
Multitasking
Database coordination
SKILLS
Walden University
Minneapolis • 01/2015
Master of Science: Public
Administration
School of Visual Arts
EDUCATION
• Honoree of High Distinction
Pi Alpha Alpha Scholarship
Recipient
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• GPA4.0
• Ranked in Top 5% of class
Capstone Project: Rikers Island,
Reducing Recidivism Rates,
Creator and sole architect. The
project identifies key areas and
possible solutions for reducing
recidivism rates into Rikers
Island prison in New York City.
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Home Life Care - Patient Care Associate
Roanoke Rapids, NC • 05/2023 - Current
PYNK Awareness Foundation - Secretary/Treasurer
Bronx, NY • 04/2020 - 12/2022
New York City Health And Hospitals - Principal Administrative Associate
New York, NY • 07/1997 - 02/2020
WORK HISTORY
Coordinate daily living assistance for clients, focusing on comfort, nutritional needs, and overall safety.
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Streamline appointment scheduling and arranged reliable transportation services for patients attending doctor visits.
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Oversee client inquiries related to benefit letters and hospital billing. Collaborated with healthcare providers to streamline appointment scheduling and facilitate medication information sharing.
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Facilitate communication with individual client landlords to address housing issues.
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Streamlined scheduling and correspondence processes for executive leadership, ensuring timely and organized interactions.
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Developed and upheld comprehensive filing systems to facilitate quick and accurate document retrieval.
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Facilitated meeting and event logistics to enhance resource utilization and monitor participant attendance.
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Designed and implemented innovative fundraising initiatives to drive financial contributions.
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Researched funding opportunities and articulated project goals in grant proposals to enhance funding success.
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Worked with other organizations executives to create opportunities for young women in impoverished communities and track actual expenses against projected expenses.
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2017-2020 Facilitated Enroller for the Affordable healthcare Insurance program for all patients visiting the hospital.
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New York • 06/1979
Bachelor of Fine Arts: Fine Arts
• GPA 3.5
• Ranked in Top 25% of class
Achieved over 80% reduction in revenue losses through meticulous auditing of admitting department and emergency room charts for CMS and Joint Commission audits from 2012 to 2019. Enhanced accuracy of Medicare file documentation to prevent errors. Improved claim approval rates by correcting chart discrepancies. Delivered daily reports on the status of employee patient chart audits.
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Facilitated patient account management and resolved billing inquiries to enhance financial operations in hospital clinic.
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Assisted patients with account inquiries and insurance claims while documenting all transactions in daily cash reports.
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Processed billing for insurance claims as a billing clerk from 1997 to 2003. Coded patient visits and submitted bills using computer billing systems. Reviewed monthly billing reports and claims for accuracy and compliance. Researched and inspected patient charts to correct errors and resubmit Medicare claims under review.
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ASCAP
AFFILIATIONS
English
LANGUAGES
Title poem," The Trouble With Abstract Paintings", "For Ju", "The Troops Are Coming Home" and other poems and original paintings by artist Bagan Tewa.
PROJECTS
This award was received in 2012 during national poetry which month recognized the outstanding contributions from poets across America published in the anthology of poetry for that year. GREAT POETS ACROSS AMERICA AWARD
Book of Poetry published by Outskirts Press in 2013 THE TROUBLE WITH ABSTRACT PAINTINGS,
PUBLISHED 2013
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