Merchandising Professional with Leadership Experience

Angela Barron

Tijuana B.C. ***** +1-657-***-**** **************@*****.***

Professional Summary

Diligent call center representative with 5+ years of experience in customer service and conflict resolution within the retail and pharmacy sectors. Proven ability to handle high call volumes while maintaining customer satisfaction and loyalty. Skilled in managing inquiries and promoting services effectively, with a strong focus on building positive relationships. Bilingual and detail-oriented, equipped with strong communication skills and a commitment to enhancing customer experiences.

Work Experience

Owner/ founder

Angggs who's it's and what's it's galore Santa Ana, CA January 2026 to Present

I started my own online store on two platforms. I work on my own time and if not it is on auto pilot. So that has n been my main source of income. It has kept me pretty busy and money has been ok, enough to take care of myself. Merchandising

Merchandisor online app Santa Ana, CA

April 2021 to August 2024

My position here was merchandiser. I had to look online and check if there were any jobs available in my area, request one or two or three. Sometimes as many as I could get done on a full days work. So what we would do is arrive at store check in with manager and if there was a team there check in with team lead, than ask for planogram and if needed retrieve items or product from back stock or any signage and replace all pricing tags and replace with new ones. If any product was extra or left over, have it shipped back. So than we would take pictures of all our work and submit them to merchandiser. And we would get paid by next day. Supervisor

Cvs pharmacy Placentia, CA

August 2004 to February 2011

At CVS PHARMACY, I was supervisor and I handled all the front store issues and made sure everything ran smoothly. I mostly worked with the customers. I had to do inventory and front stock and back stock. I would open and close the registers. So I handled the money. I did money fills. All the returns and acquired a lot of friendly relationships with most of the customers that would come in on a daily basis. Call center representative

Montgomery wards Santa Ana, CA

June 2003 to February 2008

This was my part time job that I enjoyed and never wanted to leave. I handled all incoming calls, fulfilled customers request or concerns. I made sure no customer hung up.I resolved any tense callers issues. I would offer them any new promotions we were having at the moment. And went all out for our clients. Education

High school diploma

Cesar Chavez high School Santa Ana, CA

September 1994 to June 1998

I attended Chavez high. Studied general studies and achieved my diploma. Skills

Bilingual with English being my first language Attention to detail Adobe Illustrator Typing 35 -40 words a minute. Adobe Photoshop

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