DENISE CLARK
Fort Washington, MD 20744
********@*****.***
OBJECTIVE:
Articulate communicator who is able to effectively interact with diverse of populations at all academic levels.
EDUCATION:
Columbia Union College,
Takoma Park, Maryland 20807
B.S. Business Administration
Central Michigan University
Mount Pleasant, Michigan 45899
Graduate Studies in Public Administration/Labor Relations
EMPLOYMENT:
State of Maryland
Prince Georges, MD 20745
Election Judge
November, 2012 to Present
Assisting in the opening of the polls.
checking and recordvote-TS Voting Unit.
ing voters' registration in the Electronic Pollbook.
Verifying the Voter Authority Cards.
Issuing the Voter Authority Cards.
Monitoring activity around the AccuVote-TS Voting Units.
Explaining the AccuVote -TSCard once the voter has voted.
Pearson VUE
Washington, DC 20006
Manager/Test Administrator
May, 2012 to Present
Train and new employees
Operating and closing the test center.
Adhering to the test center quality and security.
Performing hardware procedures.
Understanding the requirements and procedures of each exam sponsor.
Updating softwares directed by Technical Support.
Record and report problems or discrepancies that arise in connection with an exam.
Checking in candadtes and verifing proper credentials.
Operating audio/video monitoring equipment to monitor candidates throughout the exam.
Proctor the exam process for various exams.
Provide customer service.
Monitor the exam room.
Prepare test materials.
Provide palm print.
Admit clients into the testing area.
Assist clients with various computer related concerns.
Distribute exams results.
Job Related Training
Sexual harassment
Security information data
Accounts Temps/Office Team
Washington, DC 20006
Proctor/Customer Service
December 2010 to May, 2012
Proctored law school exams.
Registered participants for conventions.
Monitored event activities.
Assisted in the preparation of materials use for presentations.
Assisted with the distribution of evaluations.
Provide customer service.
Administrative duties as needed.
Thomas Walton International
Washington, DC 20006
Conference Assistant
August 2003 to November 2010
Consulted with customers in order to determine objectives and requirements for events.
Monitored event activities.
Conferred with staff at chosen event site in order to coordinate details.
Conducted post-event evaluations.
Registration of events participants.
Developed specific goals and plans to prioritize, organize, and accomplish objectives.
Used computers and computer systems to program, set up functions, enter data, and process information
Maintained constructive and cooperative working relationship with others.
Visualized details at close range.
Assisted in the preparation of conferences and materials needed for participants.
Provided customer service.
Montgomery County Public School System
Rockville, MD 20845
Substitute Educator
October 2000 to June 2004
Taught classes, presented lectures, conducted workshops and participated in other activities to further the educational process.
Planned method of presentation.
Arranged the use of audiovisual equipment and other educating aids.
Conducted classes for children in various science, history and art subjects
Adapted course content and complexity to ages and interest of students.
Directed activities associated with school projects
Combined recreational activities with educating theories geared to age groups.
Assisted youth to earn merit badges and fulfill other group requirements.
Evaluated class member performances when course was offered for academic credit.
Evaluated success of course, based on number and enthusiasm or persons participating.
Presented programs for preschool and elementary children.
Administered and Proctored State Mandated Examinations
Job related skills:
Public Speaking,
Microsoft PowerPoint, Excel, and Word,
Classroom Management.
Fairfax County Juvenile and Domestic Relations Court
Fairfax, VA 22030Assistant Operational Manager/Outreach Worker
November 1985 to November 2002
Managed program to ensure that implementation and prescribed activities were carried out in accordance with specified objectives.
Planned and developed methods and procedures for implementing program.
Directed and coordinated program activities.
Scanned secure legal documentation.
Exercised control over personnel responsible for specific functions.
Trained and managed staff received significant improvements in their productivity.
Conferred with staff to explain program and individual responsibilities.
Reviewed reports and records of activities to ensure progress was being accomplished toward specified program objectives.
Prepared program reports for superiors.
Conferred with attorneys, judges and probation's officers to compile social histories reflecting such factors as nature and extent of clients, criminality and current prospective social problems.
Developed and initiated treatment plans.
Designated liaison with family members and clients to identify with their needs prior to sentencing.
Conducted collective counseling for small groups.
Job related training courses:
40 hours annually of behavioral management courses
Various behaviors modification counseling courses
Handle with care
Legal report writing
Crisis interventions training