Senior Data Architect & Engineer with 10+ Years Experience

Tomisin Haastrup

Katy, TX 763-***-**** ********@*****.***

Profile

Customer-focused and detail-oriented professional with over 10 years of experience supporting complex systems, resolving user issues, and working across cross-functional teams in high-pressure environments, known for delivering accurate, efficient solutions while maintaining clear communication and handling sensitive information with professionalism, with a proven ability to manage multiple priorities, adapt quickly, and provide reliable, empathetic support in fast-paced settings. Education

MBA, Lindenwood University

BSc, Electrical Engineering, Michigan Tech

Professional Experience

Data Warehouse Architect II — CareOregon 03/2023

Supported cross-functional teams by resolving complex data issues, ensuring accurate and timely delivery of critical healthcare information.

Collaborated with stakeholders to clarify requirements, troubleshoot discrepancies, and improve data processes, reducing errors and repeat issues.

Maintained strict data accuracy and HIPAA compliance while handling sensitive healthcare information.

Managed multiple requests and priorities in fast-paced environments, ensuring consistent follow-through and resolution.

Communicated technical concepts clearly to non-technical users, improving understanding and decision- making.

Senior Data Architect / Engineer — Entergy 01/2020 – 03/2023

Provided technical support for large-scale data systems, ensuring reliability and quick resolution of operational issues.

Diagnosed and resolved data pipeline and system issues using structured problem-solving and active analysis.

Documented processes and system interactions to maintain accuracy and support team collaboration.

Worked closely with cross-functional teams to ensure smooth data flow and system performance. Data Engineer — Darwill 10/2019 – 01/2020

Supported data operations by identifying issues, improving system performance, and ensuring accurate reporting.

Collaborated with internal teams to resolve data discrepancies and improve overall workflow efficiency.

Maintained organized documentation and ensured consistent data quality standards. Manager, Data Warehouse & BI — DSC Logistics 02/2015 – 10/2019

Led team operations while ensuring timely resolution of data and reporting issues across multiple departments.

Acted as a key point of contact for stakeholders, addressing concerns and delivering reliable solutions.

Improved processes to enhance efficiency, reduce delays, and support better service delivery.

Managed multiple priorities while maintaining strong communication and accountability. Skills

Customer Support & Problem Resolution • Issue Resolution & Troubleshooting • Active Listening & Clear Communication • HIPAA Compliance & Data Privacy • Accurate Documentation & Data Entry Multitasking & Workflow Management • High-Volume Request Handling • Time Management & Prioritization • Cross-Functional Collaboration • Remote Team Communication Technical & Systems Skills (Transferable) • CRM & Data Systems • Microsoft Office (Word, Excel) • Process Improvement • Data Accuracy & Validation

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