Network & Infrastructure Project Engineer Lead

MANISHA MODI

PROJECT ENGINEER – INFRASTRUCTURE NETWORK ENGINEERING

**********@*****.*** 973-***-**** • linkedin.com/pub/manisha-modi/3/922/5a • U.S. FL Based – Remote

PROFESSIONAL SUMMARY

Results-driven infrastructure and systems engineering professional with 15+ years of experience delivering complex, multi-site IT infrastructure projects. Deep expertise in Windows Server builds, VMware environments, network refreshes (switches, firewalls, VLANs, routing), and data center deployments. Proven ability to lead 10+ concurrent projects with autonomy while coordinating cross-functional teams, vendors, and site stakeholders. Track record of on-time project execution in fast-paced, high-uptime environments including telecom and healthcare-adjacent operations. MCP, CCNA/CCNP certified with strong documentation, communication, and process improvement skills.

CORE COMPETENCIES

Infrastructure Project Execution

DNS, DHCP, LAN, VLAN

Network Refresh (Switches/Firewalls/VLANs)

Data Center Buildouts

Monitoring Tools: Syslog, NTP/PTP, Remedy, JTAC, Unisys

Cross-Functional Team Coordination

ISP Coordination & Scheduling

Network Operations: 24/7 monitoring, incident management, SLA compliance

Multi-site Deployment

Routing & Switching (BGP/OSPF/MPLS)

Infrastructure: Cisco, Juniper, fiber networks, PBX, FTTx

PROFESSIONAL EXPERIENCE

Transport Provisioning Engineer Verizon Remote – NJ

09/2024 – 12/2025

•Led end-to-end provisioning of high-capacity enterprise telecom services supporting large-scale fiber infrastructure expansion across New Jersey, achieving 99.99% on-time delivery.

•Executed multi-system circuit provisioning using TIRKS, UUI, VBuild, VImpact, FIM, and IDDS — improving delivery timelines by 15% through process optimization.

•Partnered with Fiber Access teams to design scalable network and construction plans across multiple sites, reducing project lead times by 20%.

•Provisioned TDM (T1/T3), Ethernet, and Dark Fiber services; designed equipment layouts within iEN and GPON architectures including OLT, ONT, and ODN components.

•Managed ISP routing for high-capacity circuits, coordinating cross-functional stakeholders throughout project execution — directly aligned with project engineer responsibilities.

iEN Engineer (Infrastructure) Verizon Remote – NJ

09/2022 – 09/2024

•Managed Inter-Exchange Network infrastructure orders for major carriers, ensuring rapid provisioning and latency-sensitive connectivity across multiple locations.

•Reduced provisioning delays by 20% through targeted process improvements and deployment standardization.

•Coordinated with operations teams to quickly troubleshoot and resolve network disruptions, maintaining SLA compliance.

Equipment Engineer (Infrastructure) Verizon Remote – NJ

05/2020 – 09/2022

•Designed and managed core network infrastructure for Northern NJ central offices — including server hardware, network equipment, and data center configurations.

•Led modernization projects eliminating single points of failure, improving high availability across critical infrastructure.

•Supported OT systems integration for terminal operations, ensuring seamless communication between IT and industrial devices.

•Coordinated with vendors and internal teams on equipment procurement, staging, and deployment for multi-site projects.

Technical Project Manager / Product Owner Verizon Remote – NJ

06/2019 – 05/2022

•Managed 10+ concurrent network infrastructure projects using Agile methodology, coordinating cross-functional engineers, vendors, and stakeholders.

•Translated infrastructure project goals into actionable engineering tasks and timelines; maintained documentation and status updates throughout delivery.

•Led process improvement initiatives reducing deployment cycle times and improving team productivity across engineering and operations.

Fiber Access Engineer Verizon Hybrid – NJ

11/2017 – 06/2019

•Conducted multi-site fiber network design and site surveys for enterprise infrastructure deployments, delivering scalable network architectures.

•Managed capital budgets and coordinated construction teams through full project lifecycle — design, buildout, and implementation.

•Performed ROI analysis and developed detailed construction drawings, cost estimates, and equipment plans for fiber builds (OLT, ONT, GPON, FiOS).

Network Support Engineer (Lead / NOC) Telco Experts Oakland, NJ

12/2016 – 11/2017

•Led NOC operations managing critical network incidents, root cause analysis, and escalations using Wireshark and advanced diagnostics.

•Served as team lead for network support, coordinating resolutions across multi-vendor environments and driving timely SLA compliance.

Network Solutions Engineer SPS Parsippany, NJ

04/2016 – 11/2016

•Provided Level 2 support for enterprise networks; led wireless migration from Meru to Cisco Meraki in an industrial environment. Use of VMWare, Server, PBX, VLANs, Firewalls

Network Support Engineer AT&T Bedminster, NJ

02/2013 – 02/2016

•Provided 24/7 NOC support for large-scale Cisco and Juniper networks; diagnosed BGP, OSPF, and MPLS routing issues across multi-site infrastructure.

•Managed TAC/JTAC escalations and hardware replacement coordination ensuring minimal downtime.

Network Support Engineer British Telecom Nutley, NJ

02/2009 – 02/2013

•Delivered Level 2 NOC support for global WAN infrastructure serving 25,000+ customers across APAC, Europe, and the Americas.

•Resolved Layer 1–3 outages across MPLS/BGP environments including financial networks (Radianz).

EDUCATION

M.S., Telecommunications – Stevens Institute of Technology, Hoboken, NJ

B.S., Computer Science / Internet Technology – Bloomfield College, NJ

CERTIFICATIONS & SKILLS

•CCNA, CCNP (Routing & Switching) – Cisco

•JNCIA – Juniper Networks Certified Associate

•CompTIA A+, CompTIA Network+

•MCP, MCSE – Microsoft Certifications

•ITIL Foundation Agile POPM (Product Owner / Product Manager)

•VMware vSphere (hands-on exposure – server virtualization and deployments)

•Tools: ServiceNow, Remedy, Wireshark, Syslog, SNMP, NTP/PTP, TIRKS, VBuild, IDDS

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