Customer Service Specialist with Food & Beverage Focus

Kylie Venters

Cerritos, CA • 562-***-**** • *************@*****.***

Professional Summary

Friendly and dependable customer service professional with experience in food service, hospitality, and retail environments. Skilled in customer communication, multitasking, cash handling, food and beverage safety, and creating positive guest experiences. Strong knowledge of proper food and drink handling procedures with the ability to work efficiently in fast-paced settings.

Skills

• Excellent Customer Service

• Food & Beverage Handling

• Cash Register Operation

• POS Systems

• Communication Skills

• Team Collaboration

• Time Management

• Multitasking

Work Experience

Sales Associate – Target

2020 – 2022

• Assisted customers with product questions and purchases

• Operated cash registers and handled transactions accurately

• Maintained organized merchandise displays and clean sales areas

• Provided excellent customer service in a fast-paced retail environment Food Handler / Crew Member – McDonald's

2022 – 2023

• Prepared food while following proper food safety and sanitation procedures

• Handled customer orders and payments efficiently

• Maintained cleanliness of kitchen and dining areas

• Worked collaboratively with team members during busy shifts Server / Takeout Host – BJ's Brewhouse

2023 – 2024

• Provided excellent guest service for dine-in and takeout customers

• Ensured food and drink orders were accurate and delivered promptly

• Assisted guests with menu questions and recommendations

• Maintained proper food and beverage handling standards Education

Long Beach City College

Long Beach, CA

Nursing Major

Expected Graduation: Spring 2027

Contact this candidate