Emerging Administrative Professional with Customer Support Skills

Jeraun Zilton

**** ****** ***** • New Orleans, Louisiana 70127 Phone: 504-***-**** • E-mail: ***************@*****.***

PROFESSIONAL EXPERIENCE

Giving Hope Nola, Clerical Assistant- March 2020- Present

Data entry, filing records, sending and receiving faxes, answering telephone calls, and relaying messages.

Clean up and organize food bank as needed.

TurboSquid, General Support Agent– May 2018-August 2019

Provided membership, purchasing, and other non-technical support to TurboSquid customers and artists via live chat, support ticketing systems, and telephone.

Assist TurboSquid customers resolve basic technical issues with products.

Youth force Nola, Intern– April 2018- July 2018

A program for upcoming high school seniors teaching them the basics of the business and learning how to conduct yourself in a business environment.

Dr. Martin Luther King Jr. Charter Elementary School, Camp Counsler - May 2017-August 2017

• Ensure camper safety and monitor their activities. •Supervise campers during meals

• Set up and ensure recreation equipment is secure and stored properly.

• Supervise campers during meals

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EDUCATION

Southern University at New Orleans, Pursuing Bachelor of Science degree in Business and Public Administration- August 2019- Present

New Orleans Charter Science and Mathematics, High School Diploma- April 2017-May 2019

Dr. Martin Luther King High School -August 2015- April 2017

RELATED EXPERIENCE

•Communication skills, people skills, computer skills, organizational skills and time management skills.

Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook and Sharepoint

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