Joiga Morton-James
Raleigh, NC 980-***-**** ************@*****.***
PROFESSIONAL SUMMARY
Detail-oriented data entry and digital review professional with experience processing high volumes of information while maintaining exceptional accuracy. Skilled in verifying, organizing, and documenting data across digital systems while meeting productivity targets. Proficient in Microsoft Word, Excel, and Outlook with the ability to quickly learn proprietary software. Known for strong attention to detail, data verification, and managing multiple systems in fast-paced environments. CORE SKILLS
Data Entry & Data Verification
Information Accuracy & Quality Control
Document Management & Digital Record Keeping
Microsoft Word, Excel & Outlook
Data Review & Error Identification
File Organization & Data Storage
Administrative Support
Internet Research & Information Retrieval
Attention to Detail
Multi-System Navigation
Problem Solving
Written & Verbal Communication
TECHNICAL SKILLS
Microsoft Office Suite (Word, Excel, Outlook)
Google Docs & Google Sheets
Data Entry & Digital Record Systems
Document Scanning & Imaging Systems
Online Reporting Platforms
Digital Monitoring & Review Software
Remote Collaboration Tools (Microsoft Teams)
PROFESSIONAL EXPERIENCE
Video Review Specialist — Velocitor Solutions (Remote) Dec 2024 – Present Review and process 1,000–1,920 digital alerts daily while maintaining data accuracy. Enter and maintain case records within proprietary systems. Verify digital information and identify inconsistencies or potential errors. Maintain 99% accuracy while working within high volume digital workflows. Document review outcomes in internal reporting systems. Navigate multiple systems simultaneously to complete documentation tasks. Escalate complex issues to higher level staff when necessary. Cold Prep Team Member — Morrison Healthcare Jan 2024 – Dec 2025 Maintained accurate records of daily preparation activities and inventory usage. Entered and organized documentation for internal tracking systems. Maintained organized records supporting audits and operational reporting. Team Member — Taco Bell Jun 2023 – Nov 2023
Processed transactions and maintained accurate records during high-volume service periods. Assisted with documentation and employee form verification. Managed multiple tasks while maintaining strong attention to detail. Asset Protection Associate / Stocker — Walmart Jan 2023 – Jun 2023 Maintained detailed inventory and incident documentation within store systems. Assisted with record tracking and internal reporting processes. Retail Associate — Target Jun 2021 – Aug 2021
Maintained organized inventory records and updated product tracking information. Games & Food Sales Associate — Cedar Fair Entertainment Mar 2016 – Aug 2018
Maintained daily sales records and organized documentation for reporting. Caregiver — Private Client Mar 2017 – Apr 2018
Maintained confidential personal and medical documentation. Scheduled appointments and updated daily care reports. LEADERSHIP & PROFESSIONAL DEVELOPMENT
C.L.A.Y. Youth Leadership Council Member — Goodwill Industries Working Smart Certificate — Training in professional communication, teamwork, and workplace professionalism
EDUCATION
High School Diploma — Sun Valley High School (2020) Bachelor of Science in Psychology — Saint Augustine’s University (Pending Enrollment) CERTIFICATION
Central Sterile Processing Technician Certification — Wake Technical Community College
(Expected 2026)