Seeking Fully Remote Data Entry&Mgt/Administrative/Customer Support

SEEKING A FULLY REMOTE OPPORTUNITY ONLY

PROFESSIONAL SUMMARY

• Technical / Clerical / Administrative

• Data entry & remediation; order entry; basic medical billing; spreadsheets & reports; tracking tasks & research

• Project coordination; purchase order tasks & invoice receipting; email & file directory maintenance; login credentials

• Customer service & support; sales & quoting of SW/HW service contracts; license processing; operations support

• E-commerce product orders & support via chat, email & phones; RMS processing; shipment tracking; follow-up tasks

• Proofreading & editing; writing processes, procedures & instructional documentation; audio file transcription

• Software Applications: Oracle, JD Edwards, Salesforce, SharePoint, Epic, Unity, MS Word/Excel/Outlook/Access

• Organizational tasks, business correspondence, email & account management; general, legal & medical transcription

• Typing/keyboarding 65-70 wpm; alphanumeric data entry 14,000-15,000 kph; numeric data entry 8,000-9,000 kph PROFESSIONAL EXPERIENCE

PERMANENT & CONTRACT ROLES

2021-2026

• Administrative Support, Sheakley UniComp Ohio (permanent employee status 5/16/2023-present); remote full-time case document review/prepping/indexing for a State of Ohio Worker’s Comp managed care organization

• HR Project Assistant, Natural Grocers in Lakewood (Temporary Project from 1/18/2023-2/22/2023); remote full-time project running spreadsheet computations for employee overtime pay for State of Oregon compliance

• Patient Accounts Insurance Team, Aerotek @ SCL Health, Broomfield (Rehired: Temporary Project from 7/2021-1/28/2022); remote full-time project doing comparisons between Epic patient insurance information and credit bureau data

• Medical Biller, Aerotek @ SCL Health, Broomfield (Temporary Project from 2/2021-6/2021); remote full-time project working in Epic on a “backlog” COVID billing team

2020 & PRIOR

• Project Support, Adecco Staffing @ Instrutech, Longmont (Contract Temporary Project); RoHS 2 compliance project, PDF file management, spreadsheet updates, vendor contact, tracking tasks

• Technical Administrator, SOPA Behavioral Safety Services, Boulder (Freelance as-needed remote); application testing following code updates, spreadsheets, account maintenance, data tasks

• Technical Records Auditor, HeliQwest International, Inc, Broomfield (Permanent Full-time); entry of electronic aircraft maintenance & repair records, ran & sent out scheduled maintenance forecasts for mechanics

• Transcription & Database Mgt, Dig Deep Research, Denver (Freelance as-needed remote); remote as-needed project for audio transcription, technical editing/writing, Mailchimp email marketing & database tasks

• Data Specialist, Resolute Recruiting, Niwot (Freelance Project)

Construction industry recruiting project; spreadsheet management, data entry & cleanup, research & verification

• Sales Support / Operations, eXcell / Compucom Staffing @ GitHub, Boulder (Contract Temporary Project); project support for Salesforce upgrade, operations support, order processing, data entry, spreadsheets

• CSR / Order Management, Manpower Staffing @ Ball Corporation, Broomfield (Contract Temporary Project); “Go live” acquisition support order processing (J.D. Edwards), customer service & support, item setup, project tasks

• Project Support Specialist, University of Colorado, Boulder (Contract Temporary Project); project for campus-wide VoIP conversion on a spreadsheet team for data audit, verification & updates, project tasks

• Facilities Coordinator, Avery Partners Staffing @ Amgen, Longmont (Contract Temporary Project); coordinator for facility closure, vendor PO management, A/P receipting (JD Edwards), training reports, project tasks

• Project Coordinator/ Catalog Acquisitions, Veriant Solutions Staffing @ GHX, Louisville (Contract Temporary Project); project to acquire & upload online member supplier catalogs, assigning login ids, supplier catalog upload training

• Document Control Associate, ResourceMFG Staffing @ Oncore Manufacturing, Longmont (Contract Temporary Project); research project for internal databases, scanned in associated documentation, compiled spreadsheet data reports

• Car Stock Analyst, Advantage Resourcing Staffing @ Ricoh, Boulder (Contract Temporary Project); printer parts order project support (Oracle R12) for Ricoh repair technicians, discrepancy & shipment tracking

• Data Analyst, Amarx Search Staffing @ Brocade, Broomfield (Contract Temporary Project); project writing steps to pull data from Salesforce to identify sales opportunities, and running spreadsheet reports

2007-2012

• SERVICE RENEWALS SALES REP & QUOTE ANALYST, Oracle/Sun Microsystems; sold, quoted & managed SW/HW service & maintenance contracts & renewals to new & existing customers; corrected contract data using Excel spreadsheets & other methods to identify & resolve pricing & product codes

2004-2007

• MEDICAL TRANSCRIPTIONIST, IDEXX Laboratory Services; online transcription for veterinarian pathologists in laboratory environments; moved from Level 1 & II to Level III

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