Medical Billing & Coding Specialist with 10+ Years Experience
Resume:
Lameshia Murray, MBC
Lubbock, TX *****
**************@*****.***
PROFESSIONAL SUMMARY
Medical Billing and Coding Specialist with 10+ years of experience in healthcare support, insurance verification, claims processing, and customer service. Skilled in ICD-10-CM, CPT, HCPCS coding, revenue cycle management, denials resolution, and EMR systems. Proven ability to improve claims accuracy, reduce denials, and support efficient billing operations. Seeking a remote role in medical billing and coding.
CORE SKILLS
Medical Coding: ICD-10-CM, CPT, HCPCS, ICD-10-PCS
Billing & Claims: CMS-1500, UB-04, claims submission, payment posting
Revenue Cycle: Accounts receivable, denials management, appeals, EOB review
Insurance: Eligibility verification, prior authorizations, referrals
Systems: EMR/EHR, eClinicalWorks, data entry
Administrative: Scheduling, HIPAA compliance, patient communication
PROFESSIONAL EXPERIENCE
Medical Billing and Coding Extern
Olaniyan Medical – Lubbock, TX
Jan 2026 – Mar 2026
- Assigned ICD-10-CM, CPT, and HCPCS codes for outpatient services
- Reviewed claims for accuracy and compliance prior to submission
- Resolved denied and rejected claims to improve reimbursement
- Verified insurance eligibility, benefits, and prior authorizations
- Processed appeals and corrected claims following payer guidelines
- Entered patient demographics and billing data into EMR systems
- Managed front desk duties including check-in, copay collection, and scheduling
Customer Service Representative (Healthcare Claims)
Concentrix – Remote
May 2022 – Dec 2025
- Assisted members with medical billing questions, claims, and coverage
- Reviewed claims status, copays, deductibles, and benefits
- Communicated with provider offices to verify insurance details
- Maintained high customer satisfaction and quality scores
Customer Service Representative (Banking)
Wells Fargo – Lubbock, TX
Aug 2018 – Apr 2022
- Handled customer account inquiries and financial transactions
- Maintained compliance with privacy and security regulations
- Resolved issues efficiently to improve customer experience
Inside Sales Representative
VXI Global Solutions – Lubbock, TX
Jan 2016 – Jul 2018
- Recommended bundled services based on customer needs
- Achieved and exceeded sales targets consistently
- Provided high-level customer service and account support
EDUCATION & CERTIFICATIONS
Medical Billing and Coding Certificate
The College of Health Care Professions
Nationally Registered Certified Coding Specialist
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