Customer-Focused Security and Service Associate
Resume:
Junior Taveras
Woonsocket, RI, ****5
***********@*****.***
EXPERIENCE
Allied Universal — Security Officer
April 1st 2024 - PRESENT
● Conduct hourly patrols of the entire building, including interior and exterior areas, to ensure no unauthorized individuals are present.
● Monitor entrances, exits, windows, doors, and other vulnerable access points to prevent unauthorized entry.
● Detect and report signs of forced entry, trespassing, vandalism, or suspicious activity.
● Ensure that security lighting, locks, and surveillance systems are functioning properly and report any malfunctions.
● Respond to alarms or security breaches and follow company protocols for handling security incidents.
● Maintain a detailed log of patrol rounds, incidents, and observations, documenting any unusual occurrences.
● Enforce company security policies and adhere to post orders. Laz Parking, Providence, RI — Valet Driver
April 2021 - August 2022
● Delivered excellent customer service by promptly greeting guests, assisting with with their vehicles, and ensuring a seamless valet experience
● Maintained a professional demeanor while interacting with clients, ensuring a positive first impression for the business
● Greet and assist guests with vehicle parking and retrieval in a friendly and professional manner.
● Safely park and retrieve vehicles within established time frames, ensuring the safety of guests’ property.
● Maintain a clean and organized parking area, ensuring all vehicles are parked in an efficient manner.
● Provide directions and information to guests as needed.
● Assist in handling customer complaints or concerns with empathy and professionalism
Nissan Balise, Warwick, RI — Porter
September 2022 - January 2023
● Greet and assist customers, ensuring vehicles are moved and parked SKILLS
● Bilingual; Speak
Fluent Spanish.
● Strong knowledge of
Microsoft Office:
Word, Excel, and
PowerPoint
● Excellent
interpersonal skills
● Detail Oriented; Pay
Attention to close
details.
● Tremendous work
ethic; reliable,
● Great time
management; always
meets deadlines.
● Quick learner; easily
able to grasp new
concepts.
● Able to work both
independently and as
a team player.
LANGUAGES
● Spanish
● English
efficiently for both customer convenience.
● Inventory management and optimal lot organization.
● Manage the dealership lot, ensuring vehicles are displayed properly and accessible for test drives, sales, and maintenance.
● Vehicle cleaning and detailing.
● Maintain a clean and orderly vehicle lot, ensuring no obstruction to incoming or outgoing vehicles.
● Knowledge of automotive safety standards.
● Strong communication skills.
● Ability to handle high volumes of vehicles in busy environments.
● Time management and multitasking, and Attention to detail.
● Support sales and service teams by delivering vehicles to customers after service or purchase, ensuring a positive experience.
● Assist in inventory management, including tagging and tracking vehicles on the lot, ensuring accurate records.
EDUCATION
Dr. Jorge Alvarez High School, Providence, RI — HighSchool Diploma
September 2018 - June 2021
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