Store Manager - Customer Service Leader - Inventory & Loss Prevention
Resume:
PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
BRENDA
WESTLAKE
B 104 Ridgeway Dr. Apt.B,
Little Rock, AR 72205
***************@*****.***
Motivated manager skilled at meeting customer needs with expert team support. Stay on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.
Customer service Inventory control Loss prevention Talent recruitment
Store Manager July 2019 - Current
Catherines Little Rock, Arkansas
Met business and customer needs consistently, properly organizing schedules, inventory, and team assignments to handle expected demands.
Customer Service Representative March 2016 - July 2019 Home Depot Little Rock, Arkansas
Handled customers' advanced needs with properly escalated calls and scheduled service appointments. Back up all departments.
Top sales associate.
Follow up on completed projects.
Store Manager January 2013 - March 2016
Kirklands Little Rock, Arkansas
Maintained store standards in merchandising, security, and visual presentation. Coordinated employee schedules for optimum performance and shift coverage. Store Manager January 2012 - March 2013
Dollar Tree Little Rock, Arkansas
Met business and customer needs consistently, properly organizing schedules, inventory, and team assignments to handle expected demands.
Store Manager April 2002 - January 2012
Bed Bath and Beyond Sherman, Texas
Maintained store standards in merchandising, security, and visual presentation. Supervised inventory control measures and collaborated with purchasing personnel to verify consistent and cost-effective replenishment.
Cultivated positive customer relations built on trust, service, and sound business practices. W
EDUCATION
ADDITIONAL INFORMATION
Southern Methodist University
Willing to relocate: Anywhere, Authorized to work in the US for any employer
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