Operations Manager with Diverse Public and Private Sector Experience

Christopher J. VanFleet

**** ********* **** ***** #***

Naples FL 34109

231-***-****

Email: *****.********@*****.***

Work Experience

Snap-On Tools 04/2014-09/2017

Mobile Company Store Manager (retired)

Sales, ordering, accounting, and delivery of company products to customers and businesses. Developing new customer accounts. Rebuilding customer relations, and route due to history of failed account representatives. Million Dollar Club award recipient. State of Michigan, Bureau of Health Care Services/Substance Abuse Licensing Regulation Officer 2010 - 2014

Data entry and application review for Substance Abuse licensing. Contacting and inspections of Substance Abuse Facilities and Coordinating Agencies. Responding to calls and complaints from Substance Abuse Facilities and individuals.

• State of Michigan, Bureau of Health Care Services Regulation Agent

Investigate health care professionals who may have violated the Michigan Public health Code, including field interviews and report writing.

• State of Michigan UIA

Regulation Agent Fraud Investigation

Investigate fraudulent unemployment claims, including all field interviews, restitution processes and preparation for prosecution.

Fleetwood Inn/Continental Inn, Cheboygan, MI 1992 - 2009 General Manager/Owner

On site property manager/owner responsible for front desk coordination and reservations, payroll, accounting, computer training, guest services, security, housekeeping supervision, maintenance including plumbing and electrical on entire property, Boating & Tour group coordination/event planning. Food ordering, costing, menu planning and prep for breakfast bar and private parties.

Education

Ferris State University Graduate 1987

Bachelor Science, Criminal Justice / Associates, Art