Results-Driven Retail Assistant Manager with 28+ Years

William Guzman *

William Guzman

Valrico, FL • 813-***-****• ********@*******.***

PROFESSIONAL SUMMARY

Results-driven Assistant Manager with 28+ years of retail management experience. Proven track record of improving operational efficiency, increasing sales, and delivering excellent customer service. Skilled in team leadership, inventory control, vendor relations, and merchandising strategy. Experienced in managing multicultural teams and specializing in Central American and Caribbean products. PROFESSIONAL EXPERIENCE

Manager

Samoset Fresh Market – Bradenton, FL

Apr 2020 – 2025

• Directed store operations and team development initiatives

• Optimized inventory systems and improved operational efficiency

• Increased customer satisfaction through data-driven decision-making Manager

Latinos Supermarket – Valrico, FL

Oct 2007 – 2020

• Direct daily operations, including staffing, inventory, and vendor coordination

• Led store expansion initiatives, increasing sales and driving higher customer foot traffic

• Analyze sales trends to adjust merchandising and increase revenue

• Improve workflows to boost efficiency and customer satisfaction

• Lead and develop a multicultural team while maintaining supplier relationships Manager

Community Market – Huntington Station, NY

Apr 1997 – Apr 2015

• Managed daily operations and led a team of 20 employees

• Increased sales through effective merchandising and customer service strategies

• Implemented staff training programs to improve performance and service quality

• Reduced waste and improved profitability through inventory control SKILLS

• Team Leadership

• Customer Engagement

• Inventory Management

• Vendor Negotiation

• Merchandising Strategy

• Operations Management

• Bilingual (English & Spanish)

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