Operations Leader in Lumber Manufacturing

Sylvia Allen

Elizabethtown, NC ***** 910-***-**** ********@******.***

PROFESSIONAL SUMMARY

Success oriented professional with experience across all aspects of lumber manufacturing. Committed to enforcing safety, managing effective teams, and executing on operational objectives to meet mill level goals. Seeking to obtain a position where my experience and work ethic can significantly contribute to the profitability of the organization.

SKILLS

• Team management

• Inventory Management

• Detail-oriented and able to work in a fast-paced team environment

• Self-motivated, hard-working

• Process Reviews

• Formal Grievance Handling

• Contract Negotiations

• Shipping and Receiving

• Job Site Inspection

• Payroll processing

• Excellent computer skills

• Conduct new hire orientation

• Works proactively to maintain good rapport with candidates and employees

WORK HISTORY

Shipping Supervisor 05/2022 to October 2025

West Fraser, Inc. Riegelwood, NC

• Supervise a high-performance team of shipping professionals.

• Inspected loading operations for improvements in process efficiency and safety.

• Handled high-volume products and collaborated with administrators to resolve invoicing and shipping problems.

• Managed shipping and receiving activities for company with many orders processed daily for both rail and trucking.

• Communicated with vendor representatives to resolve damaged shipments and item shortages.

• Prepared shipping documents and fielded client questions.

• Conducted counts and audits of inventories to identify and resolve discrepancies.

• Make sure railcars are loaded properly and tied down

Human Resources / Payroll 01/2010 to 05/2022

West Fraser, Inc. Riegelwood, NC

• Reviewed and screened applicant resumes to identify qualified candidate and arranged interviews.

• Oversaw and managed hiring process and assisted human resources.

• Ensured confidentiality of all personnel and employment records.

• Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.

• Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.

• Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.

• Analyzed issues and employed improvement processes.

• Experience in processing payroll in ADP

• Experience in processing payroll in UKG

• Processed Payroll through both systems

• Negotiations between the Union and company

Accounting Clerk / Payroll Clerk 01/2008 to 01/2010

West Fraser, Inc. Riegelwood, NC

• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.

• Input high volume of monthly invoices with consistent accuracy.

• Reconciled accounts payable and receivables and payroll.

• Monitored status of accounts receivable and payable to facilitate prompt processing.

• Evaluated employee expense reports and verified accuracy.

• Completed biweekly payroll for company personnel.

• Processed payroll for 150+ Employees

• Prepared bank deposits

Accounts Payable 01/2005 to 01/2008

West Fraser, Inc. / International Paper, Inc. Riegelwood, NC

• Matched purchase orders with invoices and recorded necessary information.

• Managed and responded to correspondence and inquiries from customers and vendors.

• Supported management by processing invoices and documents with consistent on-time delivery.

• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.

• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

Classified Positions 01/2004 to 01/2006

West Fraser, Inc. / International Paper, Inc. Riegelwood, NC

• Clerk of locations within the sawmill and planer mill that required restricted access.

• Handled and reconciled confidential accounts

Utility Positions 01/1999 to 01/2004

West Fraser, Inc. / International Paper, Inc. Riegelwood, NC

• Assisted in the scales department with inputting data and maintaining inventory.

• Checking the quality of log trucks.

• Kept work area clean, neat and well-stocked to maximize productivity.

• Completed daily maintenance tasks in record time to maximize productivity.

• Collected and disposed of trash and debris.

• Assisted in the shipping department by providing truck drivers the appropriate paperwork by checking lumber and ensuring trucks have the proper load

EDUCATION

2008

Fayetteville State University, Fayetteville, NC

05/2007

Bladen Community College, Dublin, NC

High School Diploma 05/1995

East Bladen High School, Elizabethtown, NC

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