Compassionate Behavioral Health Lead Professional

TIFFNEY L. CLARKE

Monroe, GA *****

706-***-**** ********@*****.***

PROFESSIONAL SUMMARY

Compassionate and dedicated Behavioral Health Professional with over 11 years of experience supporting individuals with intellectual, developmental, and mental health disabilities. Experienced in client intake, crisis intervention, behavioral monitoring, documentation, and care coordination. Strong leadership abilities with a proven track record of supporting staff and maintaining a safe, therapeutic environment. CPR and First Aid Certified.

CORE COMPETENCIES

• Client Intake & Check-Ins

• Behavioral Monitoring & Documentation

• Crisis Intervention & De-escalation

• Mental Health Support

• Medication Monitoring

• Care Coordination

• Team Leadership

• Excellent Communication

• Organizational Skills

• CPR & First Aid Certified

PROFESSIONAL EXPERIENCE

Lead Behavioral Health Technician

Advantage Behavioral Health Feb 2023 – Feb 2026 - Conducted client check-ins and supported intake procedures

- Monitored client behavior and completed detailed progress documentation

- Provided direct support to individuals experiencing mental health and behavioral challenges

- Assisted with crisis intervention and de-escalation techniques

- Supervised and supported direct care staff to ensure quality service delivery

- Coordinated communication between clients, families, and clinical staff

- Maintained a safe and structured therapeutic environment

- Assisted with medication monitoring and appointment scheduling

Direct Support Professional

Help at Home Nov 2021 – Feb 2023 - Supported individuals with intellectual and developmental disabilities in daily living activities

- Assisted with meal preparation, budgeting, and household maintenance

- Encouraged community participation and independence

- Coordinated healthcare appointments and medication refills

- Provided emotional support and companionship

Personal Care Assistant

TruComfort Personal Care Home Feb 2015 – Feb 2023 - Assisted elderly and disabled clients with activities of daily living (ADLs)

- Supported bathing, grooming, feeding, mobility, and medication reminders

- Scheduled medical appointments and arranged transportation

- Maintained accurate care documentation

- Provided compassionate support to clients with cognitive and mental health conditions

EDUCATION

Oglethorpe High School – Oglethorpe, GA

High School Diploma

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