Resume Title: Versatile Administrator with Medical Office Focus
Resume:
Jessica St jeor
Tucson, AZ *****
******************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Department of economic security
Family assistant administrative-Tucson, AZ
February 2023 to December 2024
Interviewed low income families for food stamps, medical ahcccs and cash assistance, verified employment and other income received.
Department of economic security
Social security services-Tucson, AZ
January 2021 to May 2022
Front desk secretary and mailroom. Answered incoming calls,documenting faxing e-filing,made out bound calls
Department of economic security
Unemployment-Tucson, AZ
February 2020 to June 2021
Answered incoming calls,authenticated the incoming call,verified personal information.provided information that is needed followed by giving resources to the customer. Optical Technician
Nationwide vision-Marana, AZ
January 2019 to April 2020
Preped the patient to see the eye doctor. Ran test that was needed. Education
Medical receptionist (Medical administrative assistant) Carrington college-California Valley, CA
April 2020 to June 2021
Required (High school)
San Manuel High School-San Manuel, AZ
August 2000 to May 2004
Upper secondary education
Skills
• Maintaining patient confidentiality
• Medical office experience
• Microsoft Word
• HIPAA
• Medicare
• Microsoft Excel
• Computer operation
• Customer service
• Computer literacy
• Achieving HIPAA compliance
• NextGen
• Client interaction via phone calls
• Clinic experience
• Greeting customers
• Teamwork
• Medical payment processing
• Availity
• Technical Proficiency
• File organization
• Medical insurance coverage verification
• Clerical experience
• Live chat
• Community care (work setting)
• Customer returns handling
• Medical scheduling
• Patient registration
• Report writing
• Handling patient inquiries
• Radiology
• Medical terminology
• Phone communication
• Decision making
• Medical computer system emr
• Patient interaction
• Electronic health records (EHR) management
• Microsoft Outlook
• Ophthalmic equipment maintenance
• Collaborate with healthcare professionals
• Windows
• Attention to detail
• Typing
• Office management
• Writing skills
• Guest services
• Medical records
• Document management systems
• Record keeping
• Computer skills
• Productivity software
• Basic math
• Grammar Experience
• Data entry
• Customer inquiry handling
• Concierge experience
• Multi-line phone systems
• Medical billing
• Communication skills
• Healthcare compliance
• Managing patient records
• Epic
• Word processing
• Task prioritization
• Meditech
• Phone etiquette
Languages
• English
Certifications and Licenses
Certified Medical Administrative Specialist (CMAS) Driver's License
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