Operations Coordinator & Guest Relations Specialist

Shelley Lynn

Operations Coordinator I Guest Relations Manager I Front Desk Agent I Retail Merchandiser I Mailing Account Executive

239-***-**** *****.******@*****.*** O Fort Myers, US, United States

Summary

• Results-oriented account executive with a solid history of managing client accounts and successfully implementing solutions. Developed strong relationships that led to recurring business and customer loyalty. Collaborated with sales teams to devise unique solutions that met client needs. Committed to leveraging relationship-building skills to drive business growth and customer satisfaction.

Experience

Operations Coordinator

Oct 2025 - Present

INTEGRATED SOLUTIONS

,

Coordinated logistics and scheduling for multiple projects to ensure timely delivery and resource allocation.

Managed daily operations and ensured smooth workflow across departments to enhance productivity.

Utilized project management software to track progress and deliverables, streamlining workflow and accountability.

Front Desk Agent Mar 2018 - Jan 2021

CORALINE INN

Greeted and assisted guests upon arrival, providing exceptional customer service to enhance their overall experience.

Managed reservations and room assignments using hotel management software, ensuring efficient check-in and Check-out processes.

Responded promptly to guest inquiries and concerns, resolving issues to maintain high satisfaction levels.

Retail Merchandiser Jun 2015 - Jan 2016

DRIVELINE

Developed and executed visually appealing product displays to enhance customer engagement and drive sales.

Collaborated with store management to optimize product Placement and increase overall merchandising effectiveness.

Maintained cleanliness and organization of merchandise displays to uphold brand standards and attract customers.

Mailing Account Executive Sept 2013 – Jan 2015

ACCENT BUSINESS PRODUCTS

Managed client accounts and maintained strong relationships. Resulting in recurring customers. • Collaborated with new sales team to implement an innovative mailing solutions for office supplies.

Education

Edison State University

Contact this candidate