Versatile Administrative and Customer Service Professional

Melinda Sanders

•*** Ann Street Gordon, GA ***** • 478-***-**** • **************@*****.***•

OBJECTIVES

To find long-term employment with a company that values hard working and reliable individuals, and which will allow me to grow and explore new and exciting opportunities.

EDUCATION

Miller-Motte Technical College

October 2014, Associates Degree in Business Management

EXPERIENCE

ADMINISTRATIVE

•Supervising associates in all departments such as front desk, housekeeping, maintenance, and breakfast.

•Managing multiple phone lines, account balancing, and car title work.

•Handling sales, revenue management, contracts, inventory, and monetary transactions.

•Performing data entry on multiple computer programs such as Microsoft Office and PMS systems, copying, filing, faxing, operated and maintained office equipment.

CONSUMER RELATIONS

•Greeting and serving customers.

•Handling guest relation cases.

•Managing and stocking necessary supplies.

•Performing basic maintenance and housekeeping to keep facility clean.

PROFESSIONAL PROFILE

Dollar General, Gordon, GA

2025-2026

Friendly Gus, Gordon, GA

2023-2025

Customer Service Associate

Holiday Inn Express/Holiday Inn, Macon, GA 2016-2022

Assistant General Manager/Loyalty Champion/Sales Manager

Huddle House, Macon, GA 2010-2015

Waitress/Cook

Hutchinson Automotive, Macon, GA 2007-2010

Accounting Office/Title Clerk

TRAINING

IHG Frontline

-Essentials of Loyalty Compliance

Guest Services Manager Program

-Front Office Operations Training/FOOT

IHG Champion

-Loyalty Champion Gold Workshop

-Championing the Brand Experience

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