Administrative Support Professional with Healthcare Exposure

Lori Kirkpatrick

410-***-**** **** Silo Court

*********@*****.*** Severn, MD 21144

EMPLOYMENT

September 2019 - June 2024 2644 Riva Road

Anne Arundel County Public Schools Annapolis, MD 21401 Old Mill High School International Baccalaureate (IB) Program Clerk. I was the assistant to the IB Coordinator and other IB staff. I helped with various responsibilities including testing; proctoring; organizing; keeping up with Outlook calendar; creating and updating spreadsheets in Excel; and a vast variety of other office work and social interactions with a mixed variety of people.

March 2001 – September 2019

Homemaker/Stay-at-home Mom/Daycare Provider

Through these years in addition to the above, I held various temporary and part-time positions. To list a few: a secretary for Robertson Insurance LTD, a substitute for AACPS health rooms as a CNA, and a LYFT driver. August 1996 - March 2001 1600 Crain Highway, South Advanced Radiology Glen Burnie, MD 21061

Patient Service Representative for a large radiology group. I answered a multi-line telephone system and scheduled patients for various diagnostic tests, explaining corresponding preparation. I also registered patients and prepared paperwork for the technologists and radiologists. I was required to have insurance knowledge which included Medicare, Medicaid, commercial, HMO, PPO, and workman’s compensation. Other responsibilities included preparing schedules, out-going mail, stocking, filing, and filling in for the film room staff when needed. November 1995 - August 1996 1421 Caton Avenue

Heart Associates, P.A. Baltimore, MD 21230

Medical Secretary for a large cardiology practice. My primary responsibility was to one physician: scheduling, keeping charts, registering patients, transcribing reports. I also took patients’ vitals, connected patients to 24-hour Holter monitors, connected and performed EKGs, connected patients for stress tests and assisted physicians in performing them.

September 1991 - November 1995 7845 Oakwood Road

J. M. Ramirez, M.D., P.A. Glen Burnie, MD 21061

Medical Secretary to four physicians specializing in cardiology and internal medicine. My responsibilities included scheduling, answering a multi-line telephone system, entering/submitting/researching insurance claims, CPT coding, ICD-9 coding, bank deposits, transcription, connecting and performing EKGs, connecting patients to 24-hour Holter monitors, maintaining charts, and ordering office supplies. EDUCATION

U.S. Career Institute - Medical Billing and Coding Specialist Program (February 2025) – Certificate - 750 hours Andover High School (June, 1988) - Graduated with a general diploma TECHNICAL SKILLS PERSONAL SKILLS

Typing - 90 w.p.m. Hard worker

Transcription Reliable

Microsoft Office (Word, Excel, Publisher, Outlook) Quick learner Medical Software (Medical Mastermind, Medical Manager, Radman, Progris) Works well individually and/or in a team

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