Program Management Professional with FG Leadership Experience

Latasha S. Sayles

*** *. ******* **. ******, IL. 60505 Phone: 630-***-**** Mobile Email: ********@*****.***

Summary

Extensive experience ranging from hands-on technical role, compliance and quality assurance positions in the client service, sales and wireless carrier industries. Seeking a challenging role in a dynamic organization where customer focus, growth and leadership is the key to success.

Experience

Verizon Wireless (Contractor) July 2022 – Present

Project Manager (Panning / Construction) (In Building Venue Program Management Office (IBV PMO))

Project managing of complex program, consisting of over 100 sites that are developed and implemented by a 3rd party OEM vendor.

Support design approvals, project tracking and coordination with market contacts for necessary testing. Creating of timelines, keeping projects on track, identifying potential risk and mitigating impact to timelines by working with all of the appropriate Verizon Network organizations.

Work independently and lead meetings to facilitate discussions to obtain information to organize activities, assign resources and validate schedule calculations with market planning and construction teams on a weekly and bi-weekly basis with market Engineering, Construction and RF teams and driving project updates and providing high-level program views to provide daily and weekly updates for management and executive review

Interfaces directly with clients, project team members and vendor organizations, monitors work activities and identifies potential schedule conflicts. Assists in calculating activity earned values. Monitor potential pending or future schedule discrepancies.

Coordinate with project team members directly to update schedule status for assigned activities. Identify project schedule risks and discrepancies and ensure effective and timely communication of these to responsible stakeholders.

Daily oversight/project management of PMO Special Projects to provide high-level program views for management and for executive review.

Build and maintain collaborative relationships across business units such as the Network teams, Engineering, RF, Construction, Network Assurance, Transport, Regulatory, Legal, Real Estate, External Vendors and peer project managers as well as other internal Verizon partner organizations

SYTE Corporation August 2021 – July 2022

Project Manager

End-to-End accountability for all deployment activities including site acquisition (both internal & outsourced), leasing, due diligence, architectural/engineering services, zoning, permitting, project management, construction services, deployment meetings, and closeout packages for assigned customer or product line for specific market.

Responsible for budgeting and forecasting, expense reporting, risk management, status reporting and execution.

Strategize with Chief Strategy Officer and Director of Telecom Infrastructure to create documentation and strategy plans

Account for complete project lifecycle from inception to closure

Collaborate with participants to determine project timeline

Map project for budget tracking

Determine and define project scope and objectives

Predict resources needed to reach objectives and manage resources in an effective and efficient manner

Prepare budget based on scope of work and resource requirements

Track project costs in order to meet budget

Develop and manage a detailed project schedule and work plan

Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress

Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

Utilize industry best practices, techniques, and standards throughout entire project execution

Monitor progress and make adjustments as needed

Measure project performance to identify areas for improvement

American Tower Corporation, Inc. June 2017 – August 2021

Associate Project Manager

●End-to-End accountability for all deployment activities including site acquisition (both internal & outsourced), leasing, due diligence, architectural/engineering services, zoning, permitting, project management, construction services, deployment meetings, and closeout packages for assigned customer or product line for specific market.

●Maintain external systems for various clients (ATT, VZW, T-Mobile, Nicor), provide forecasting, upload documents, and complete required customer forms and deliverables as detailed in project statements of work.

●Report and review project actuals validate billable milestones for invoice approval and ensure project accuracy and site alignment. •

● Proactively analyze and identify project gaps such as missing approvals or rejected items.

● Collaborate with the Project Managers and Senior Project Managers to close gaps and resolve potential issues, proactively build, and maintain strong internal and external customer relationships.

●Perform vendor management by assigning vendors to projects in internal systems, place orders with vendors and communicate deadlines and requirements. Request zoning and permitting verification from site acquisition vendors. Assist Project Manager by attending deployment calls and taking notes, compiling action item lists, and adjusting customer databases. Obtain due diligence documents from internal database and either provide to Project Manager or upload to customer database.

●Comprehensive knowledge of ATC contracts to include services scope, pricing, service level commitments and MLA fees. Responsible for the accuracy of task forecast dates at a project and market level in both SiterraUS and ALL customer systems by partnering with and holding internal cross-functional teams accountable for forecasts and deliverables needed to meet and exceed customer expectations.

American Tower Corporation, Inc. Sept 2016 – June 2017

Construction Project Coordinator (Fiber Based Networks -DAS)

●Provide support to the construction team including Supervisors/ Managers, Senior Construction Managers, Regional Managers, and Director, with various duties including, but not limited to – Running Daptiv reports, manually track construction milestones (site walk dates, deliverables, NTP, construction start, construction completion, closeout documentation), track and coordinate High Orbit workflow, schedule access with the CS/CM, Performance Engineer, General Contractors, and submit DAS access request form, track deliverables and closeout packages.

●Polaris Report – Run report and perform tracking of construction milestones on a daily basis. This incumbent will work closely with the Deployment team and participate within all Deployment calls.

●High Orbit – Track workflow and coordinate execution of CS/CM drawing approval (preliminary drawings, Landlord drawings, and construction drawings). This incumbent will continue to work closely with the CS/CM and the Deployment team.

●Scheduling site walk and construction access – Coordinate and confirm site walk dates and availability with the CS/CM, Performance Engineer, and General Contractor. This will be done at the preliminary site walk phase as well as the post NTP phase. Notification will be executed during this process to the site walk team.

●Track deliverables packages - Coordinate and confirm receipt of the final documentation post preliminary site walk. Redlines, photos, and cable footages (preliminary site walk only). Upload documentation to the DAS server and then notify the organization of RF Engineering.

●Track closeout packages – Coordinate and confirm receipt of the final documentation post construction complete. Redlines, photos (ER, FAP, and RU), Punch List Form, and Damage Deposit Release Form. Upload documentation to the DAS server and then notify the organization of RF Engineering Coordinator.

American Tower Corporation, Inc. Nov 2015 – Aug 2016

Project Coordinator (Site Acquisition)

●Support Site development Project Managers in all tasks related to site acquisition and project

management of wireless sites for various markets. Coordinate with multiple vendors / Project Managers throughout the site acquisition process to obtain accurate documentation related to leasing, title orders, survey orders, Phase I, NEPA, FCC, FAA, structural analysis, zoning, and drawings to ensure new site development is documented and designed within company requirements.

●Attend weekly deployment calls and work closely with Project Managers and client (ATT) to maintain and update milestone completion dates in the project tracker and system databases, maintain organized project files and ensure databases contain only pertinent project files. Maintain deployment schedules and others reports to track project deliverables, dates.

and monitor deadlines.

●Manage program risk through effective and timely reporting and tracking.

●Assemble Lease (contracts) package for customers, coordinate with Project Manager and Leasing Operations to finalize lease packages for customers for signature, which includes but not limited to reviewing, redacting, scanning, uploading and approving fully executed lease packages

●Communicate status with vendors and client throughout entire process.

●Manage document uploads and perform internal audit function to ensure all required documents are uploaded to the internal and external customers shared systems.

●Manage any outstanding/ overdue requests.

●Track Purchase Order requests, check requests, leases to from initiation to completion, following up with Project Managers, vendors to produce client satisfaction.

●Build strong relationships and coordinate project/program deliverables with multiple internal teams, including Leasing Operations, Compliance, Engineering, Legal, Finance, Program Management

●Participate on a collaborative cross-functional team to effectively support the processes to initiate, plan, execute and monitor all phases of projects or subprojects.

●Proactively provide and communicate solutions of problems and production issues to key internal stakeholders, including Senior Management and Project Managers.

Education

Keller Graduate School of Management, M.S.

Project Management – Some Graduate Studies

DeVry Institute of Technology, B.S. Graduated 1999

Business Operations & Administration

Special System Skills

MS project, Primavera, Proficient in Troubleshooting Technical Systems (SwitchPal / MTASPAL / MARS), Quality Monitoring Systems (COACH/Witness), Microsoft Word, Microsoft Outlook, Microsoft Office,, Work Flow Mananger, Billing Analysis Module systems, Bill Trak Pro, Peoplesoft, LERG, Xng, CO Finder, DeLorme 2008, Telegence, Siebel 7.5, MultiLine Phone, XNG, SAP, ORACLE, NORAD, PACE, CASPR, SITERRA, ACAS, MDAT, FileNet, Oasis, Site Central, On Air Access, Cognos, SharePoint, POLARIS, High Orbit & Streets and Trips etc

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