Administrative Support Professional with Multilingual Skills

Profile

Administrative clerical professional support offering versatile administrative clerical skills in business and medical sectors with proficiency in Microsoft Office programs. Communications skills (trilingual) bringing a cheerful, energetic and vibrant sense to this position with a strong emphasis on meeting goals & achieving results.

Education

Georgia State University — Atlanta, GA

BA: French

Professional Development:

Microsoft Office Proficiency (Word/Excel/Outlook)

Calendaring

Administrative Assistant skills in software and communication/customer service skills

Bilingual--- Fully bilingual & other, French

Administrative Assistant skills in software and communication/customer service/business,, real estate and medical industries

Real Estate Licensure (SL510470/FL, 1989)

Property Management Experience/Leasing

Broward Community College, Pembroke Pines, FL, Administrative Assistant courses

New Horizons Computer Training, Microsoft Office Specialist

Work Experience

Dec 2016 – Dec 2025 U FIRST HEALTH, PA/Desarda Hernia Center USA, Fort Myers, Surgical Coordinator Liaison

Surgical Coordinator Liaison

Respond to prospects via email and phone, screen them for candidacy for surgical facility based on criteria, type of hernia, medical history-demographic data, et al., intake of medical history, and financial screening and/or insurance

Enter record in Medical Office Online software, obtain all medical records, scan pertinent documents

Communicate on all levels with patient from beginning to end for smooth completion

Assist with coordinated effort of travel via our affiliations with hotels and discounted rates and complimentary shuttle

Disseminate all required instructions and communicate with all staff, medical assistant, doctor, and surgical team prior to surgery

Apply quality assurance on all level and input of information on all necessary software and iCalendar

Collect deposit, payments for procedure and miscellaneous for surgery procedure

Enter remittance and allocate, as necessary, well as receipt with final written balance and confirmation documents-emails with instructions

Work as team with rest of hernia team and communicate necessary information by following up on all prospective patients in prompt fashion.

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