Adam Burrell IV
***** ****** ***** ** ****, Texas 77449 • 346-***-**** • ************@*****.***
PROFESSIONAL SUMMARY
Results-driven Business Analyst and Project Manager with an Undergraduate Certificate in Project Management and over 9 years of leadership in Automotive Retail Operations. Proven track record as a General Sales Manager and Internet Director, specializing in the implementation of high-visibility dealership technology and workflow optimization. Expert at bridging the gap between dealership business needs and technical requirements through Agile methodologies and stakeholder collaboration.
Saratoga Living Development • 2024 – Present
Manage project timelines, budgets, task assignments, and documentation for development and operational initiatives.
Coordinate directly with clients, stakeholders, and cross-functional teams to ensure project goals and deliverables align with business and operational requirements.
Support vendor communication, schedule planning, and progress tracking to ensure deadlines are met.
Implement process improvements to streamline operations, reduce bottlenecks, and improve project efficiency.
Create performance reports, status updates, and risk assessments for leadership review.
Internet Director / General Sales Manager / Project Operations Lead
West Houston Hyundai / Kia of Billings / Parkway Family Mazda & Kia
2017 – 2024
Managed and led teams ranging from 10 to 30+ staff across multiple departments, ensuring alignment on daily operational tasks and project objectives.
Directed multi-phase operational initiatives including new facility opening coordination, workflow redesign, technology implementation, and digital strategy rollouts.
Developed and executed strategic plans that increased performance, reduced inefficiencies, and improved customer outcomes.
Delivered accurate daily, weekly, and monthly forecasting, staffing plans, and operational schedules to maintain business continuity.
Collaborated with executive staff, vendors, and external partners to support large-scale initiatives, process changes, or system rollouts.
Oversaw CRM optimization projects, reporting dashboards, and performance reviews that enhanced team productivity by more than 25%
Digital Marketing Account Manager Project Lead (Consultant)
Self-Employed / Various Automotive Clients – Construction Companies• 2024 – Present
Managed multiple client accounts, project requirements, deadlines, deliverables, and post-implementation reporting.
Created data-driven strategies and guided operational changes to improve customer engagement, lead flow, and revenue.
Developed and maintained long-term client relationships, ensuring transparent communication and clear expectation management.
Delivered end-to-end project oversight including planning, discovery, execution, QA, and stakeholder reporting.
Team Lead
AutoNation & Other Dealerships
2017 – 2025
Led day-to-day operations, managed team performance, and oversaw workflow coordination to support organizational goals.
Conducted needs assessments and project-related communication to improve customer experience and sales operations.
Managed reporting, documentation, inventory, scheduling, and coordination across multiple teams.
Core Skills
Project Planning & Scheduling
Budgeting, Cost Control & Forecasting
Vendor & Stakeholder Coordination
Scope Management & Requirements Gathering
Construction Workflow Support
Risk Identification & Mitigation
Cross-Functional Team Leadership
CRM & Digital Project Oversight
Process Improvement & Operational Efficiency
KPI Tracking & Performance Reporting
Agile & Waterfall Methodologies
Contract, Procurement & Documentation Control
Education
Education & Certifications
Undergraduate Certificate in Project Management DeVry University Completed: August 2025
Specialized in PMP methodologies, Agile project execution, and cross-functional team leadership.
Bachelor of Business Administration (BBA) Strayer University Expected Graduation: 2026
Concentration: Acquisition & Contract Management.
Relevant Coursework: Operations Management, Business Analytics, and Organizational Change.
Technical skills & Competencies
Methodologies: Agile, Scrum, Waterfall, User Acceptance Testing (UAT), and Business Process Optimization.
Project Management: Strategic Planning, Risk Assessment, Backlog Grooming, and User Story Authoring.
Automotive Technology: CRM Optimization (vAuto, DealerSocket), Service Workflow Automation, and Digital Strategy Implementation.
Data & Analytics: Business Intelligence (BI), KPI Forecasting, ROI Analysis, and Executive Reporting.
Software Proficiency: Microsoft Office 365 (Expert Excel, PowerPoint, Word), Microsoft Project, and Cross-Functional Communication Tools.
REFERENCES
Available upon request.