Experienced Dental Office Receptionist & Admin Coordinator
Resume:
Nancy Ortega
Receptionist
Santa Barbara, CA ****3
*****.**********@*****.***
To help patients in need of help and to get them feeling better. Offer the best Customer service to all.
Authorized to work in the US for any employer
Work Experiene
IHSs
10/2024 to present
Dental Manager
Dental Sedation and Implant Center - Santa Barbara, CA May 2020 to January 2024
1. Billing, with ppo insurance, along with medi-cal insurance 2. pre authorizations
3. schedule appointments
4. answer phone calls
5. collect payments when Dr is out of town doing sedation 6. make sure his schedule is good and not over packed 7. making sure all tx is correct for the day schedule and payment is on the schedule. 8. follow up on claims that have not been paid
9. appeals
10. making sure all notes are correct before sending out claims and x-rays are good 11. keeping track of the back office that they are keeping with their job duties such as stocking, ordering, stocking the rooms, making sure all lab cases are in for patients appointments., making sure they do their notes before leaving for the day.
12. payroll
13. making sure all tx plans are correct
14. making sure all insurance coverage is entered correctly with waiting periods and missing tooth clause along with exclusions of benefits
15. making sure everything is ready to go for the next day Insurance coordinator
Johnson Family Dental - Santa Barbara, CA
June 2016 to March 2020
open and close office
billing
make appointments
insurance verification
collect payments
pre authorizations
appeals
end of day closing
order supplies
then moved to different locations and did collections and looked into accounts that had credits to see if nothing was ever posted.
send out statements
then went to be a Hygiene coordinator
Receptionist
Dr. Michael Carley - Santa Barbara, CA
February 2015 to May 2016
93103
Job Duties: Open and Close office, answer phones, schedule appointments, collect copays, treatment planning, insurance billing, insurance payments, appeals, pre-auth, end of day, month and year reports and follow up on recalls and non scheduled treatment.
Receptionist
Dr. Jeffery Stratford-Jones - Santa Barbara, CA
September 2007 to February 2015
93111
Job Duties: Open and Close office, answer phones, schedule appointments, collect copays, treatment planning, insurance billing, insurance payments, appeals, pre-auth, end of day, month and year reports and follow up on recalls and non scheduled treatment.
Education
High school diploma
Bishop High School
Skills
Bilingual
Work as a team
Problem solving
Listening to patient and employees nee
Contact this candidate