Customer Experience Leader with Administrative Expertise
Resume:
Jennifer Garsee
Tyler, TX *****
***************@*****.***
EXPERIENCE
Brookshires, Overton TX — Assistant Customer Experience Manager
December 2022 - PRESENT
Manages front end operations and staff to promote high level of engagement and customer satisfaction. Proactively addresses issues and concerns with staffing and accuracy through effective communication, adherence to Company policies, and thorough training of front end partners. Ensures adequate staffing, a clean and safe store environment, and expedient check out services for a pleasant customer experience.. USFS LLC, Winona TX — Human Resources/Accounts
Payable, Receivable
January 2021 - November 2021
Plan, coordinate, and direct the administrative functions of the organization. manages financial transactions, processing payments, reconciling accounts, and ensuring accurate record-keeping for both what a company owes and what it's owed.
Cavenders, Longview TX — Sales Associate
May 2020 - January 2021
Assisted customers with finding and purchasing merchandise, processing payments, maintaining a clean and organized store environment, and providing excellent customer service.
EDUCATION
Kilgore College, Kilgore TX
Took Basics preparing for Nursing Program
Cosmetology School, Henderson TX — Cosmetology
Completed classroom and practical to receive license. High School, Overton TX — Diploma
SKILLS
Strong communication and
interpersonal skills.
Excellent organizational and
time management skills.
Ability to handle confidential
information with discretion.
Problem-solving and
analytical skills.
Ability to work independently
and as part of a team.
Proficient in Microsoft Office
Suite (Word, Excel, PowerPoint,
Outlook) for creating reports,
presentations, and managing
emails.
Strong time management
skills with the ability to
prioritize tasks and meet
deadlines in a fast-paced
environment.
10-Key
Data Entry
Multi-line Phones
Fax/Copier
Scheduling
Keyboarding/Typing
File Management
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