Technical Project Manager / Agile Scrum Master / Sales Engineer

Anthony Ferreira

Sacramento, CA ******************@******.*** linkedin.com/in/anthony-m-ferreira Technical Project Manager ® Sales Engineer SaaS, APIs, Workflow Optimization SUMMARY

Technical Project Manager and Scrum Master specializing in client-facing software delivery, workflow optimization, and project coordination. Experienced in leading live demos, diagnosing system inefficiencies, and translating complex solutions into clear business value. Known for bringing a steady, collaborative approach to complex SaaS deployments while helping developers and clients stay aligned. CORE SKILLS

Client-Facing Technical Demos • Agile / Scrum Methodologies • Workflow Optimization • Process Discovery • Technical Client Communication

TECHNICAL KNOWLEDGE

SaaS Platforms • REST APIs • JSON • Workflow Automation Concepts EXPERIENCE

Technical Project Manager — M Events Cross Media GmbH Washington, DC / Berlin, Germany (Remote)

(2025–Present)

• Supported repeat client adoption by creating onboarding materials, leading live demos, and guiding customers through SaaS deployment and backend access, resulting in increased client adoption of product

• Maintained client operations by diagnosing live system failures and implementing immediate workarounds, ensuring uninterrupted service during critical use

• Acted as liaison between U.S. operations and Berlin headquarters by aligning regional teams, improving coordination across distributed operations

• Helped translate client requirements into developer-ready Jira tickets while guiding non-technical project managers through technical request documentation

• Increased delivery speed and consistency by applying Agile frameworks to unstructured processes, resulting in more predictable outcomes

Engineer Consistency Consultant — Fremont Street Experience Las Vegas, NV (Hybrid) (2023–2024)

• Improved engineering performance by identifying skill gaps and delivering targeted training programs, resulting in increased team consistency

• Standardized operational execution by designing and leading technical workshops, improving reliability across production environments

• Elevated team capability by implementing structured improvement plans, strengthening overall technical performance Project Manager — The Conference Exchange Cumberland, RI (Remote) (2020–2025)

• Delivered high-volume technical workflows by coordinating between clients and internal teams, resulting in consistent on-time delivery

• Improved operational efficiency by managing competing priorities, streamlining production timelines

• Maintained system reliability by troubleshooting technical issues, ensuring stable and consistent output CERTIFICATIONS

Professional Scrum Master (PSM I) • Agile Certified Practitioner (PMI-ACP)

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