Accounts Payable Specialist with 20+ Years Experience

Michelle Vandeput

Cincinnati, OH ***** 513-***-**** *******@*****.***

Professional Summary

Detail-oriented Accounts Payable Specialist with 20+ years of accounting experience across healthcare, manufacturing, and distribution industries. Skilled in invoice processing, vendor relations, and process improvement. Proficient in Axiom, QuickBooks, McKesson, and Microsoft Excel (pivot tables, VLOOKUPs, macros). Recognized for accuracy, efficiency, and commitment to exceeding expectations in fast-paced environments.

Core Skills

Accounts Payable & Reconciliation • Vendor & Invoice Management • Process Improvement & Issue Resolution

Microsoft Excel (Pivot Tables, Macros, VLOOKUPs) • ERP Systems: Axiom, QuickBooks, McKesson, Encompass

Customer Service & Communication • Month-End Closing Support • Analytical & Problem-Solving Skills Professional Experience

Bon Secours Mercy Health — AP Resolution Specialist Cincinnati, OH June 2018 – Present

• Serve as first point of contact for internal and external customers regarding AP issues.

• Research and resolve invoice, order, and payment discrepancies in a high-volume call center environment.

• Monitor and manage customer service tickets, escalating recurring issues for process improvement.

• Conduct statement reviews and investigate variances to ensure vendor account accuracy.

• Utilize Cisco phone system and Excel for tracking and reporting. Cavalier Distributing Co. — Accounts Payable Specialist Loveland, OH June 2016 – June 2018

• Entered supplier invoices for multiple states using Encompass and QuickBooks software.

• Processed weekly check runs and ACH payments for three company divisions.

• Collaborated with A/R to cross-train on accounting processes.

• Resolved outstanding supplier issues and improved invoice turnaround times. TMK-IPSCO — Accounts Payable Specialist

Cincinnati, OH March 2012 – May 2016

• Processed and audited 300+ freight invoices daily with 99% accuracy using Axiom.

• Handled international payments and wire transfers; coordinated with Treasury for timely processing.

• Audited invoices for compliance with vendor agreements and resolved discrepancies.

• Reconciled vendor statements and managed month-end AP reporting.

• Provided backup support during team absences to maintain workflow continuity. The Kroger Company — HR Retirement Specialist / Accounting Support Cincinnati, OH Feb 2001 – May 2009

• Assisted employees with retirement benefits, ERISA compliance, and IRA inquiries.

• Performed benefit calculations and maintained fee schedules for accounts payable.

• Supported tax preparation and cost accounting functions. The Westin Hotel — Service Express Assistant Manager Cincinnati, OH Prior to 2001

• Managed 20+ staff, ensuring excellent guest service and operational efficiency. Education

Christ College of Nursing & Health Sciences — A.A.S. in Nursing, May 2010 College of Mount Saint Joseph — B.S. in Accounting, Jan 2006 Walnut Hills High School — Diploma, 1978

Professional Attributes

Dependable and proactive self-starter with strong attention to detail, adaptable to changing priorities, and dedicated to continuous improvement and customer satisfaction.

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