Painter-Scientist Project Delivery Leader

Marisa Cusac

Project Delivery Manager

Offering Portfolio and/or Industry

Legal entity Deloitte Consulting LLP

Tel: +1-404-***-****

Mobile: +1-661-***-****

Email: ******@********.***

Office: Costa Mesa CA

Professional Summary

Marisa Cusac Project Delivery Manager i CONSULTING SERVICES Artificial Intelligence & Engineering Engineering as a Service

With over 30 years of experience in the healthcare sector, Marisa has become a distinguished leader in system integration and project management. Starting with a brief venture in the soda industry, Marisa swiftly transitioned to healthcare, where they spearheaded state mandate initiatives from initiation to completion. As the technical membership lead at Elevance, Marisa played an instrumental role in consolidating legacy systems into the unified Membership WGS/ISG platform, creating a streamlined process playbook to ensure consistent technological evolution.

In their current role, Marisa manages the Data Interface Team (DIT), bridging IT and business operations to support eligibility, conversion processes, and various inbound and outbound data feeds. Their adept leadership facilitates seamless cooperation among both onshore and offshore teams, driving efficiency and eliminating project roadblocks. Marisa’s commitment to innovation is evident in their efforts to identify smarter work strategies and process improvements, reinforcing their reputation as a forward-thinking professional dedicated to enhancing organizational performance and fostering industry innovation.

Through technical expertise, strategic insight, and a collaborative spirit, Marisa consistently delivers impactful results, highlighting their dedication to advancing healthcare operations and driving meaningful change. Deloitte Experience

Industry/Sector: Health Care

Offering Portfolio/Offering: AI Data and Engineering /EAAS Duration: 10 months

Description:

Role of managing the Data Interface Team (DIT), functioned as the vital liaison between Client manager and a business function team. My responsibilities encompass supporting eligibility and claims processing functions, and managing diverse inbound and outbound feeds. I also oversee the JAA book of business, utilizing my skills to track priority work and system impacts, while supporting both onshore and offshore teams to maintain workflow continuity. Identifying smarter work strategies and pinpointing automation and process improvement opportunities have become cornerstones of my role, underscoring my commitment to fostering efficiency and innovation. Technical environment - Mainframe IMS systems

Industry/Sector: Health Care

Offering Portfolio/Offering: AI Data and Engineering /EAAS Duration: 10 Months

Description:

Led Small Group renewals production month over month execution. Subject matter expert of Small Group business leading team to successfully renew 270K Small Groups/ 2M members. Initiated review of all intakes related to small group book of business, defining business impacts, feature writing and technical input in support of design testing and implementation.

Technical environment - Mainframe IMS systems

Education

• Lawrence University Appleton WI

Previous Employment

Technical environment - Mainframe IMS systems

My pivotal role as the key technical membership lead during the consolidation of Elevance's legacy systems was a testament to my technical acumen. I guided the integration of individual, small group ACA initiatives, and large group business consolidation from six extensive legacy systems into a singular Membership WGS/ISG platform. This complex endeavor necessitated the creation of a streamlined playbook of processes, enabling the technology to evolve cohesively with future initiatives. In my project leadership capacity, I was instrumental in initial team meetings, where I shared my system expertise while remaining open to innovative approaches to streamline processes. This openness to innovation facilitated the adoption of the Jira framework, effectively mitigating the potential for siloing often encountered in Agile methodologies. My leadership extended to cross-functional teams, where I crafted a cohesive business communication strategy, ensuring alignment on expectations and maintaining a keen focus on budget and timeline constraints.

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