Versatile Marketing and Education Professional

Kay Hill

Exstream Learner

Las Vegas, NV *****

*********@*****.***

+1-702-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

English and Math Tutor

Private-Las Vegas, NV

January 2020 to Present

Private english and math tutor K12

Human Resources / Sales-Marketing Manager

Mitchell Mall Retail and Music-Milwaukee, WI

October 2008 to March 2015

Motivated and mentored employees to increase knowledge, skills and career potential within company. Integrated communications campaigns to create awareness, develop pipeline and bring in new customers.

Directed branding, sales enablement and PR strategies to support implementation of comprehensive marketing strategies.

Contributed expertise to build successful marketing strategies, including direct, partner and social media approaches. Facilitated improvement in sales outcomes by holding performance evaluations to assess team members' strengths and weaknesses and counsel on improvement strategies. Resolved customer complaints regarding sales and service. Directed and coordinated products, services and sales activities. Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Conducted market research and reported on competitors. Enhanced sales volume through skilled support to both new and inactive customers. Led sales planning, development and account management to grow existing accounts and establish new sales accounts.

Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.

Reviewed operational records and reports to project sales and determine profitability. Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.

Coached, developed and motivated team to achieve revenue goals. Gained market share in new sales performance through aggressive team training. Prepared budgets and approved budget expenditures. Legal Assistant

Eisenberg Law firm-Milwaukee, WI

April 2005 to June 2008

Intake and meet with potential clients gather case details, explain case management process, completed paperwork. Retrieved medical records, police reports, filled legal document and scout new clients. K-8 Teacher/Tutor

St Luke's-Milwaukee, WI

July 2002 to September 2007

Provided a safe learning environment

Observed students

Created fun learning activities

Prepared lessons plans, correct homework and test

Evaluated students' progress and discuss the results with students guardians/ parents. Fiance Analyst/Auto Sales

JD Byrider-Waukesha, WI

September 1998 to December 2002

Coordinated the customer loans prepare paperwork and contracts and made sure sales were effectively closed.

Conducted Auto sales made president club for averageing over 20 sales a month. Creating a marketing strategy that increase sales.

Bingo/ Slots Tech

Potawatomi Hotel & Casino-Milwaukee, WI

July 1994 to December 1999

Sales, customer service, cashier

Education

Nursing (Master of Science in Medical Science)

WGU

May 2025 to Present

Psychology (BS Psychology)

Ottawa University-Milwaukee, WI

January 2009 to September 2011

Business Management (Associate's degree)

Cardinal Stritch University-Milwaukee, WI

November 2000 to September 2003

Paralegal Studies (Paralegal Certificate)

MBTI Business Training Institute-Milwaukee, WI

September 1994 to January 1995

Upper secondary education

Bachelor of Science

Business Management (Bachelor's degree)

Skills

• Customer segmentation

• Database marketing

• Google Ads

• Attention to detail

• Slack

• SEO

• Administrative experience

• Bookkeeping

• Cold calling

• Salesforce

• Delivery driver experience

• Inside sales

• Financial software

• HTML

• IT

• Organizational skills

• Working with children

• Financial sales

• Theater

• Time management

• Sales analysis

• Mac OS

• Writing skills

• Dental fillings

• Records management

• Personal injury law

• Achieving sales targets

• Customer service

• Tax experience

• E-commerce

• Communication skills

• Processing cash transactions

• Grocery store

• Content creation

• Editing

• Fair Housing regulations

• E-procurement

• Microsoft Powerpoint

• Customer relationship management

• Google Docs

• Sports

• SAP

• Team management

• Analysis skills

• LIHTC

• Closing sales

• Bilingual

• Appointment scheduling

• Procurement management

• Windows

• Classroom Teaching

• Call center

• Cashiering

• Klaviyo

• Sales administration

• Telemarketing

• A/B testing

• Financial services

• Handling customer inquiries

• Computer literacy

• Order fulfillment management

• Accounting

• Dental terminology

• Transcription

• Entrepreneurship

• Enterprise sales

• Resort

• Revenue cycle management

• Check processing

• Section 8

• Customer communication

• Territory sales

• Technical sales

• Medical sales

• Trust accounting

• Accounting software

• Digital marketing

• Adobe Analytics

• Business Development

• 10 key typing

• Negotiation

• Marketing analytics

• Word processing

• Computer operation

• Microsoft Word

• Medical office experience

• Lending

• Guest services

• Renovation

• Events management

• Documentation review

• Business coaching

• Home health

• Oracle EBS

• Computer networking

• Direct sales

• Cash handling

• B2B sales

• Team development

• Basic math

• iOS

• ICD-10

• Merchandising

• ICD coding

• Medical terminology

• Data entry

• Social media management

• Property management

• Upselling

• Analytical thinking

• Google Analytics

• Westlaw

• Phone communication

• Microsoft Outlook

• Grammar Experience

• Lead generation

• Work ethic

• Subrogation

• Management

• Inventory management

• Serving

• Product demos

• Typing

• Marketing automation

• Business strategy and management experience within manufacturing

• Property leasing

• Warm calling

• Human Resources

• Multitasking

• POS

• B2B marketing

• Wealth management

• Empathy

• Sales Management

• Financial audits

• Content management systems

• Shopify

• Training

• Outside sales

• JavaScript

• Litigation

• Account Management

• Calendar management

• Multifamily construction

• Active listening

• Legal drafting

• Care plans

• Financial concepts

• CRM software

• Office Management

• CSS

• Loan officer experience

• Landlord-tenant law

• Restaurant experience

• Microsoft Office

• Leadership

• Marketing

• Family law

• Google Suite

• SQL

• Project management

• Ceridian

• Administrative tasks

• Computer hardware

• Microsoft Excel

• Paralegal experience

• Personal injury litigation support

• Computer skills

• Lexis-Nexis

• Order processing

• Teamwork

• Client interaction via phone calls

• Production planning

• English

• Financial planning

• Territory management

• Help desk

• B2C

• Filing

• Sales experience within healthcare

• Proofreading

• Email marketing

• Yardi

• Budgeting

• Sales

• Banking

• Phone etiquette

• Sales presentations

Certifications and Licenses

Paralegal Certificate

Driver's License

CDL A

Google Ads Certification

MLO License

Real Estate License

Associate Professional in Human Resources

SHRM Certified Professional

Professional In Human Resources

Counseling Certification

CRC

First Aid Certification

Non-CDL Class C

CNA

Passenger Endorsement

CPR Certification

Motorcycle License

Personal Lines License

Special Education Certification

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