Operations Leader with 13+ Years Experience

Bee Bee Salma

+1-224-***-**** *****.******@*****.*** Chicago, IL

PROFESSIONAL SUMMARY

Operations-focused team leader with 13+ years of experience managing staff, coordinating workflows, and maintaining high-performance standards in fast-paced environments. Proven ability to supervise teams, enforce safety and quality standards, and meet operational targets under pressure. Strong background in employee training, process accuracy, and high-volume operations. CORE SKILLS

• Team Leadership & Staff Supervision

• Operations & WorkflowManagement

• Performance Monitoring & Productivity

• Training & Employee Development

• Customer Service & Conflict Resolution

• Inventory & Supply Coordination

• Cash Handling & Financial Accuracy

• Safety, Cleanliness & Compliance

PROFESSIONAL EXPERIENCE

Operations Supervisor / Team Lead

Annapurna Restaurant Chicago, IL March 2016 – Present

• Supervise daily operations in a high-volume, fast-paced environment.

• Lead and manage staff, ensuring productivity, attendance, and performance standards are consistently met.

• Train and mentor employees on workflows, safety procedures, and service standards.

• Coordinate front-of-house and kitchen operations to maintain efficient workflow during peak hours.

• Monitor inventory levels and coordinate timely restocking to prevent operational delays.

• Handle cash transactions and ensure accuracy in daily financial reporting.

• Maintain cleanliness, organization, and compliance with safety standards.

• Resolve operational and customer issues to ensure smooth day-to-day operations. Assistant Account Manager

IslamiaModel High School 2008 – February 2016

• Assisted in maintaining financial records, including balance sheets and daily transaction logs.

• Managed cash handling and bookkeeping activities with a focus on accuracy and accountability.

• Supported administrative operations, including managing student admission records and documentation.

• Coordinated with internal staff to ensure proper record-keeping and timely updates of financial data.

• Maintained organized documentation systems for audit readiness. EDUCATION

Bachelor of Commerce (B.Com)

Osmania University Hyderabad, India 2008

ADDITIONAL INFORMATION

Work Authorization: Permanent Resident (Green Card Holder) Languages: English, Hindi, Urdu

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