Notary Public with Multilingual Admin Support
Resume:
C O N T A C T
********@*****.***
Michigan, US
S K I L L S
Customer Service
Public Relations
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
Customer Service Data Entry
Recordkeeping
Administrative Support Document
Control
File and Records Management
Proofreading
English: Fluent
Spanish: Fluent
L A N G U A G E S
P R O F I L E S U MMARY
Detail-oriented and trustworthy Notary Public with extensive experience providing reliable notarial services, including the administration of oaths, witness to signatures, and notarizing legal documents. Skilled in maintaining compliance with state laws and regulations, ensuring accuracy and confidentiality in all transactions. Known for exceptional attention to detail, strong organizational skills, and professional demeanor.
WORK E X P E R I E N C E
Mott Comunity College 2025 - PRESENT
Program Assistant, Spanish Speaker Students
Peckham 2024 - 2025
Call Center Representative
AC Global Services 2023 - 2024
Paralegal
Support programming students by assisting with coding exercises, debugging, and explaining complex concepts in a clear and understandable manner. Facilitate learning through one-on-one tutoring sessions, help students troubleshoot coding errors, and guide them in the use of development tools and software. Provide support in writing and optimizing code, and ensure understanding of fundamental programming languages and best practices. Assist with coursework, projects, and exams, offering tailored explanations in Spanish to promote comprehension.
Answer incoming calls and respond to customer inquiries in a professional and courteous manner
Provide accurate information about products, services, and policies Resolve customer issues efficiently and escalate complex problems when necessary
Maintain detailed and accurate records of customer interactions using CRM software
-Organized visa paperwork, asylum requests, translations and affidavits.
-Reviewed client files regularly, consulted attorney and prepared regular status reports to clients and tracked multiple deadlines simultaneously for employer clients.
-Processed visa and immigration services with accurate and complete applications.
-Drafted and sent correspondence to clients and assisted clients with documentation acquisition and assembly and completion of forms. WINNIE APONTE
Notary Public
C O N T A C T
********@*****.***
Michigan, US
SOUTH MIAMI SENIOR HIGH
4 years of high school
2016 - 2020
2020-2022
MIAMI DADE COLLEGE
Associates of Arts
Pre Law
E D U C A T I O N
English: Fluent
Spanish: Fluent
L A N G U A G E S
WORK E X P E R I E N C E
Publix Supermarket 2021-2023
Customer Service Staff
Mentis Group LCC 2020-2021
Front Desk Attendant
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Addressed inquiries, resolved customer issues and managed customer relations.
-Consulted with customers regarding needs and addressed concerns. Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Created and optimized employee schedules for shift coverage. - Monitored reservations to track incoming parties and special events. Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
Answered telephones and greeted visitors to assist, answer questions and direct.
WINNIE APONTE
Notary Public
2022 - 2023
University of Miami
Bachelor of Arts
2023-2025
Florida International University
Bachelor of Arts
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