Senior Program Management Leader

ERIC SPENCER

************@*****.*** 848-***-**** Sicklerville, NJ 08081

Veteran Director of Program Management with many years of experience overseeing program design and execution. Collaborated with internal department heads and external partner representatives to define program goals and deliver high profile initiatives. Effective professional proven to exceed expectations.

• Program management • Project lifecycle

• Agile frameworks • Budgeting and resource management

• Team leadership • Relationship management

• Risk management • Regulatory compliance

Director of Program Management Depository Trust & Clearing Corporation, DTCC - Jersey City, New Jersey 02/2012 - 01/2026

• Oversaw the implementation of regulatory and financial services IT projects for the Global Trade Repository.

• Managed a team of 11 IT Project Managers to deliver on large scale, high profile initiatives. Responsible for managing the allocation of over 350 development and testing resources to ensure strict regulatory project deadlines were met.

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• Responsible for monitoring and hitting business and project budget targets of $50 million. Championed continuous improvement initiatives, incorporating lessons learned and best practices into program operations.

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• Collaborated with senior leadership to develop long-term strategic initiatives for the organization. Coordinated departments in planning, resourcing and executing interdepartmental integration of program plans and projects.

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Cultivated relationships with senior executives, program partners and sponsors to maintain stability in program support, funding and overall direction.

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• Led stakeholder meetings to discuss project progress, risks, and issues.

• Tracked key performance indicators related to program management activities. Assessed program performance against key performance indicators (KPIs) and objectives, making data-driven decisions to guide strategic direction.

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Senior Product Manager Depository Trust & Clearing Corporation, DTCC - Manhattan, New York 08/2010 - 02/2012 Led product strategy development for the Trade Information Warehouse (TIW) confirmation and payment platforms.

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• Delivered the strategic Third Party clearing model to reduce cost across the financial services industry. Maintained relationships with third-party vendors providing technology solutions necessary for launching new products or services.

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• Facilitated client meetings to gather feedback and align on product vision. Created detailed technical specifications documents outlining the functional requirements of proposed products or features.

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Worked closely with developers throughout the software development lifecycle to ensure successful delivery of products.

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Summary

Skills

Experience

Wilmington University New Castle, DE

• www.linkedin.com/in/ eric-spencer

Education and Training

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