Versatile CDL Driver with Security Experience

Serrina Henderson

CDL, Courier,Food Service,Security

Temple Terrace, FL

Professional Summary

Willing to relocate to: Georgia - Jacksonville, FL - Virginia Beach, VA Authorized to work in the US for any employer

Willing to relocate: Anywhere

Work Experience

Bus Operator/Driver

Grey Hound Bus Lines Orlando, FL

August 2021 to Present

Excellent attendance

On time for work

Customer Service

Clean my own bus

Always looking professional

Driven: VA,NY,NC,DAL,ST LOUIS,LOUISIANA, TENN, AL, GA,DC,NJ,PA,SC,NC,UTAH,KC,COLO, EL PASO,NM, MIS,CALI,AZ, I have been many places .

I do have time away from work due to surgery. I’m ready to get back in the field. So I can show how great I am. Bus Operator/Driver

Charm city circulator Baltimore, MD

March 2020 to Present

Driving passenger to there location safely

Pre trip/ post trip

Fueling bus

Staying on route

Customer service

Food Service Worker

Goodwill of Lower South Carolina/ DAMNECK BASE Virginia Beach, VA June 2016 to Present

PEPPERING FOOD VEG, FOOD,

SETUP & BREAKDOWN THE SERVING LINE

CLEAN SERVING AREA AND DISPOSE OF WASTE PROPER RECEPTACLES SWEEP AND MOPPED AREA TO INSURE IT WAS CLEAN AND READY FOR THE NEXT DAY MEALS SANITIZE IN ACCORDANCE TO STANDARDS SET BY DAM NECK BASE INSURE CLEANING SUPPLIES WERE MAINTAINED AND STORED IN PROPER AREA MAKE SURE ALL LIGHTS WERE TURNED OFF AND AREA WAS SECURE UPON LEAVING AREA Bus Operator

First Transit BWI Linthicum, MD

April 2019 to February 2020

Customer Service

Delivering passengers to airport in a safe manner

Deliver passengers to the vehicle in a safe manner Pre trip/ post trip

Safety

Good driving record

Returning bus back to the yard in a safe manner

Bus Operator

Broadway Services Baltimore, MD

September 2019 to January 2020

Getting customers to and from their location on time & safely Pre trip the bus Do break test making sure the bus is in good condition before leaving the garage Armed Security Officer

Top Guard Security Norfolk, VA

March 2015 to June 2016

SAFEGUARD STAFF, CUSTOMERS, AUTHORIZED VISITORS, ASSESS, AND PROPERTY EFFECTIVELY USE CUSTOMERS SERVICE SKILLS WITH INTERNAL STAFF AND VISITORS MAINTAIN POSITIVE ATTITUDE AT ALL TIMES

FOLLOW ALL POST ORDERS CONTAINED IN THE SECURITY BINDER. ADHERE AND ENFORCED ALL CLIENT POLICIES AND PROCEDURES

PROVIDE DIRECTION AND ASSISTANCE TO STAFF, VISITORS AND GUEST DETER ANY PERSON

BE ALERT TO DISCOVER Norfolk, VA

September 2014 to November 2015

Norfolk, VA

September 2014 to November 2015

ASSIST COOKS WITH PREPARING MEALS

SET UP AND BREAK DOWN SERVING STATION

CLEAN SERVING ARES AND DISPOSE OF WASTE PROPER RECEPTACLES SWEEP AND MOPPED AREA TO INSURE IT WAS READY FOR THE NEXT DAY MEALS RESPONSIBLE FOR CLEANING BATHROOMS, CLEANED, MOPPED, SWEEP, AND SANITIZE IN ACCORDANCE WITH SET STANDARD OF CAMP ALLEN

INSURED CLEANING SUPPLIES WERE MAINTAINED AND STORED IN PROPER AREA INSURED STORAGE SUPPLY ROOM WAS NEAT AND IN ORDER AT ALL TIMES INSURED ALL LIGHTS WERE TURN OFF AND THE BUILDING WAS SECURE UPON LEAVING AT THE END OF DAY

Cashier

SWEEP MOP Mayport, FL

April 2003 to May 2004

PROVIDE PROMPT, EFFICIENT AND COURTEOUS CUSTOMER SERVICE RECEIVED PURCHASES PAYMENT BY CASH, CHECK, CREDIT CARDS STOCKED SHELVES, ORGANIZED PRODUCTS, SET UP DISPLAYS MAINTAINED CLEAN AND ORDERLY CHECKOUT WORK STATION Laboratory Courier

LabCorp Norfolk, VA

July 1996 to March 1999

RECEIVED MATERIALS TO BE DELIVERED AND LIST OF SPECIMENS TO BE PICKED UP FROM PHYSICIAN OFFICES

LOADED VEHICLES WITH SUPPLIES, ENSURING GOODS ARE LOADED CORRECTLY AND TAKING PRECAUTIONS WITH HAZARDOUS GOODS

UNLOADED AND SORTED COLLECTED ALONG DELIVERY ROUTES PLANNED AND FOLLOWED ROUTES FOR DELIVERING SPECIMENS FROM NORFOLK, VA TO RICHMOND, VA

SORTED AND DELIVERED ACCORDING TO THE DELIVERY ROUTE RECORDED INFORMATION, SUCH AS ITEMS RECEIVED AND DELIVERED Bus operator

Greyhound Bus Lines

Education

Criminal Justice (2 yrs)

Everest university Tampa Tampa, FL

April 2008 to June 2010

All academic course (High school diploma)

Bayside High School Virginia Beach, VA

August 1984 to June 1988

Upper secondary education

All academic courses (High School)

Commercial Driver's License (CDL)

Class B

Expires: February 2031

State: GA

Endorsements: P (Passenger vehicles)

Skills

Hybrid bus driving experience Customer service, OTP, Professional at all times, Van Driver Bus incident reporting Responding to passenger inquiries Meal Preparation Driver fatigue management Load securing safety procedures Bus fire evacuation procedures Leadership Commercial driving Bus fare collection Route driving Unloading Supervising experience Security Passenger pickup and drop-off Post-trip report completion Vehicle emergency evacuation drills Delivery driving Transportation safety regulations Pre-trip inspection protocols Bus accident response procedures On-board safety briefings State transportation regulations Charter driver experience Passenger safety regulations Defensive driving Medical emergency response Full- size bus driving experience Bus driving experience (6–10 years) Passenger luggage management Passenger safety Cargo van operation Minivan driving Team management Courier Performing regular vehicle safety checks ADA accessibility regulations Hours of Service (HOS) regulations Shuttle Driving School Bus Driving Bluetooth Vehicle maintenance regulations Air brake Driving Over the road (OTR) driving routes SUV driving City transit bus driving experience Surveillance Delivery Driver Experience Driving in adverse weather conditions Industrial equipment Quality control Post-trip inspection protocols Shuttle driver experience Working with geriatric patients Basic math Customer communication Security threat response protocols State and local commercial driving laws Technical Proficiency Articulated bus driving experience Passenger loading and unloading procedures Charter bus operation Bus ticketing services Transportation planning Writing skills Transit transportation systems Freight Experience Occupational safety regulation compliance Drug and alcohol testing regulations Load & Unload Math Box Truck DOT (Department of Transportation) regulations Mechanical troubleshooting Passenger vehicle Minibus driving experience Motor coach Bus driving - Bus driving experience

(6-10 years) Traffic laws Customer service FMCSA (Federal Motor Carrier Safety Administration) regulations

Languages

English - Fluent

Awards

Safety, Managing Emergencies,Customer Relations,Fitigue& sleep Apnea for transit,Vehicle Operations, curbing transit employees distracted driving, May 2019

Us Department of transportation

Certifications and Licenses

Class B

February 2031

CDL B

July 2019 to February 2024

CDL B

Passenger & Air break

Driver's License

CDL

DOT Physical Certification

Passenger Endorsement

CDL B

Air Brake Endorsement

Additional Information

Authorized to work in the US for any employer

Skills

• Prepping food, scullery, deep sink, mess decks, serving line, janitorial, money handling, automatic transfers, dispose of waste properly, set up and broke down serving station, delivered specimens, pick ups from doctors offices, delivered supplies, filled orders, safe guard staff, customers, authorized visitors, assets and property, follow all posted orders, provide direction and assistance to staff, visitors, and guest, loaded vehicle with supplies, unloaded and sorted items collected along delivery route, recorded information such as items received and delivered, (10+ years)

• CDL-B

• Class B

• Bus Driving

• Driving

• Delivery Driver Experience

• Meal Preparation

• School Bus Driving

• Shuttle Driving

• Commercial Driving

• Security

• Box Truck

• Valet Parking

• Load & Unload

• English

• Customer Service

• Time management

• Law Enforcement

• Van Driver

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