Virtual Office & Administrative Support Specialist

TARYN CRAWFORD

Virtual Office Assistant Data Entry Customer Support Administrative Support

Riverside, CA ****@***********-***.*** 909-***-**** LinkedIn PROFESSIONAL SUMMARY

Reliable and detail-oriented Virtual Office Assistant with experience in administrative support, data entry, customer service, document control, transcription, scheduling, record updates, and workflow organization. Skilled at managing repetitive tasks with accuracy, handling confidential records, responding to customer inquiries, reviewing information for errors, and staying productive in structured remote-friendly environments. Known for clear communication, strong follow-through, and consistent task completion. CORE SKILLS

Data Entry Record Updates Customer Inquiry Support Chat and Email Communication Online Tools Document Organization Typing Transcription Quality Control Error Review Scheduling Calendar Support Confidential Records Customer Service Time Management Workflow Organization Microsoft Office Google Workspace Remote Task Management PROFESSIONAL EXPERIENCE

OFFICE ASSISTANT

Eastern Municipal Water District Perris, CA September 2014 - February 2016

• Managed front-desk and administrative workflows while supporting daily office operations with accuracy and professionalism.

• Updated records, organized files, and maintained documentation to improve access to information and reduce retrieval delays.

• Audited expense records and identified discrepancies, supporting stronger accuracy, transparency, and internal tracking.

• Coordinated procurement-related tasks and supply needs to help maintain uninterrupted office services.

• Followed office procedures, handled routine information requests, and supported staff with dependable task completion.

• Trained colleagues on systems and processes, improving team consistency during busy operating periods. OFFICE ASSISTANT

Renewal by Andersen Administrative Support

• Organized office operations, customer records, and appointment information to improve daily workflow efficiency.

• Processed client contracts, invoices, and billing-related documentation with attention to detail and accuracy.

• Maintained customer correspondence and follow-up records to support timely responses and stronger service quality.

• Coordinated scheduling needs and reduced appointment conflicts through organized calendar and task tracking.

• Supported vendor communication, supply orders, and inventory coordination to keep office needs on schedule.

• Completed recurring administrative tasks independently while following clear instructions and office standards. TRANSCRIPTION SPECIALIST

Data Transcription Remote/Contract January 2025 - December 2025

• Transcribed audio and video files with sustained accuracy while meeting quality, formatting, and turnaround expectations.

• Verified timestamps, speaker labels, terminology, and formatting to ensure transcripts were clean and client-ready.

• Reviewed completed work for errors and corrected inconsistencies before final delivery to reduce rework.

• Managed a high-volume task queue, prioritized urgent files, and completed assignments within deadlines.

• Applied style guidelines and terminology rules consistently across repetitive documentation tasks.

• Researched unclear audio and documented clarifications to improve final transcript reliability and usability. SPECIALIST

Apple Inc. Customer Support and Operations

• Delivered customer-facing technology support by answering questions, explaining product information, and resolving concerns.

• Handled customer service workflows with professionalism, patience, and clear communication in a fast-paced environment.

• Maintained accurate point-of-sale, inventory, and customer support records to reduce errors and improve service flow.

• Collaborated with managers and team members to resolve service bottlenecks and improve operational efficiency.

• Trained new staff on product knowledge, customer engagement, and service procedures to support team performance.

• Documented issues, followed troubleshooting steps, and escalated concerns when needed to support accurate resolution. MARKETING EXECUTIVE ASSISTANT

Hybrid January 2017 - April 2021

• Managed executive calendars, schedules, meeting coordination, and logistics to reduce conflicts and improve organization.

• Prepared briefing materials, templates, agendas, and priority lists to support faster planning and decision-making.

• Maintained document control for confidential marketing plans, campaign notes, schedules, and stakeholder communication.

• Organized weekly priorities and tracked agenda items to improve workflow clarity and deadline management.

• Coordinated travel and administrative logistics while maintaining accuracy across changing schedules and requests.

• Supported communication between stakeholders by preparing clear information, organizing materials, and following up on tasks. INSTRUCTIONAL ASSISTANT SDS

Moreno Valley Unified School District Moreno Valley, CA September 2012 - Present

• Maintain confidential student records, daily progress notes, and documentation for instructional planning and reviews.

• Record progress data accurately and communicate updates with educators, staff, and families as appropriate.

• Use structured routines, visual supports, and organized task systems to improve focus and participation.

• Support individualized plans by following instructions, adapting materials, and documenting student needs with care.

• Partner with classroom teams to adjust strategies based on observed performance and student progress data.

• Balance multiple daily responsibilities while staying reliable, punctual, organized, and focused on quality support. EDUCATION

BACHELOR OF ARTS IN GRAPHIC DESIGN AND MEDIA ARTS

California Baptist University September 2017 - August 2022 Relevant strengths: communication, digital tools, visual organization, documentation, quality review, accessibility-minded support, and project coordination.

ADDITIONAL QUALIFICATIONS

• Experience with office administration, client communication, customer support, documentation, scheduling, transcription, and quality control.

• Comfortable with typing, online platforms, email, chat-style communication, digital records, and repetitive structured tasks.

• Available for remote administrative support roles requiring consistency, accuracy, organization, and independent task management.

Contact this candidate