LaCarol Jones
Contact
Westland, MI
************@*****.***
Objective
Highly organized Office Coordinator with a strong background in administrative support, calendar management, and process improvement, seeking to contribute to operational excellence and team productivity.
Education
WCCCD
Detroit, MI
Associate’s in liberal arts
GPA 3.87
Key Skills
Customer Support
Communication
Problem-solving
Troubleshooting
Leadership
Experience
NOVEMBER 2025-PRESENT
PSE CLERK USPS
Sort and distribute incoming/outcoming mail
Process letters, packages and bulk
Operating mail processing equipment and scanning
APRIL 2019-OCTOBER 2025
CUSTOMER SERVICE REPRESENTATIVE CONCENTRIX
Handled customer complaints and inquiries
Demonstrated excellent communication skills
Utilized problem solving techniques
SEPTEMBER 2011– APRIL 2025
Office Receptionist Arbor Foot Clinic
Coordinate daily office operations
Handle incoming calls, emails and correspondence
Maintain organized filing system