Operations & Project Leadership Specialist

Mauricio McGarity

OPERATIONS MANAGER / PROJECT MANAGER

**** ******* ***** ** ************, GA 30134 +1-470-***-**** ******@*****.*** Professional Summary

Dynamic professional with over 7 years of project management experience, overseeing multi-million-dollar initiatives and cross-functional teams. Proven expertise in operations management, strategic planning, and quality control. Adept at coordinating projects across regions with a strong commitment to customer satisfaction and seamless communication, while embracing frequent travel requirements.

Work Experience

Senior Project Manager

Fair Lifts Kennesaw, GA

January 2018 to April 2025

• Oversaw multiple concurrent projects across regions, ensuring timely completion and adherence to company standards.

• Led cross-functional teams, including coordination with sales, operations, and vendors to achieve project objectives.

• Managed project timelines, budgets, and quality control, proactively identifying and resolving issues.

• Maintained strong client relationships and served as the main point of contact for project inquiries and troubleshooting.

• Mentored and trained junior project managers, supporting team development and process improvement. OPERATIONS MANAGER

RUSH CUBE

October 2014 to December 2017

• Directed department supervisors and operations staff, ensuring efficient workflow and high-quality standards.

• Managed vendor relationships, negotiated contracts, and tracked service levels to support operational needs.

• Developed and implemented operational systems for inventory management, product handling, and shipping.

• Recruited, trained, and managed teams, fostering a culture of high performance and safety compliance.

• Conducted operational audits and process improvements to enhance productivity and customer service. SALES MANAGER

RUSH CUBE

September 2013 to October 2016

• Managed and trained sales representatives, implementing incentive programs to drive performance.

• Oversaw sales and marketing activities, aligning with corporate goals and expanding customer base.

• Responded to escalated customer issues, ensuring satisfaction and timely resolution.

• Developed and executed strategic sales plans, collaborating with other departments for business growth. SALES MANAGER

January 2006 to September 2013

• Originated new business sales and ensured compliance with company procedures.

• Managed sales staff and balanced books, overseeing daily operations and seminar events.

• Reviewed marketing strategies and documentation processes to support company and client objectives. SENIOR LOAN OFFICER/MANAGER

AMERIQUEST MORTGAGE

July 2002 to January 2006

• Managed a team of mortgage professionals, providing coaching and training to achieve goals.

• Built and maintained strong client relationships, ensuring timely completion of loan processes.

• Prospected for leads and developed product knowledge to meet client needs and company standards. Education

Business (ASSOCIATES DEGREE)

GEORGIA SOUTHERN UNIVERSITY Statesboro, GA

September 1997 to June 1999

HIGH SCHOOL DIPLOMA

EAST PAULDING HIGH SCHOOL

September 1992 to June 1996

Skills

Project management Team leadership Operations management Process improvement Quality control Vendor management Cross-functional collaboration Training and mentoring Customer relationship management Problem-solving Contract negotiation Budget management KPI monitoring Inventory management Microsoft Project

Certifications and Licenses

Driver's License

Additional Information

Authorized to work in the US for any employer

Technical Skills

• MS WINDOWS

• MICROSOFT OFFICE

• EXCEL

• MS PROJECT

• POWER POINT

• ACCESS

• ACT

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